Customer Service Jobs in Dedham, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Cambridge, MA (9 miles from Dedham, MA)
- 7 hours ago
- Cambridge, MA (9 miles from Dedham, MA)
- 7 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Outlet Customer Service Associate - Flexible
- Avon, MA (10 miles from Dedham, MA)
- 18 hours ago
- Avon, MA (10 miles from Dedham, MA)
- 18 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Bilingual in Spanish Customer Service Representative I
- Salem, MA (23 miles from Dedham, MA)
- 2 days ago
- Salem, MA (23 miles from Dedham, MA)
- 2 days ago
Training includes a virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center....
Customer Service Representative (Banker) - South Shore
- Hingham, MA (15 miles from Dedham, MA)
- 3 days ago
- Hingham, MA (15 miles from Dedham, MA)
- 3 days ago
Demonstrate a genuine passion for helping people and a commitment to providing exceptional customer service....
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- Marlborough, MA (20 miles from Dedham, MA)
- 4 days ago
- Marlborough, MA (20 miles from Dedham, MA)
- 4 days ago
Randstad has partnered with a Manufacturer in Marlborough to assist with filling their open Customer Service opportunity....
Showroom Customer Service Representative
- Franklin, MA (15 miles from Dedham, MA)
- 5 days ago
- Franklin, MA (15 miles from Dedham, MA)
- 5 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - Manufacturing
- Mansfield, MA (15 miles from Dedham, MA)
- 5 days ago
- Mansfield, MA (15 miles from Dedham, MA)
- 5 days ago
Customer Service Representative - Manufacturing Emerson Location Mansfield Posted date 10 hours ago Minimum level N/A Employment type Full-time Job category Other The CSR (Customer Service Representative...
Flexible Customer Service Associate
- Boston, MA (9 miles from Dedham, MA)
- 6 days ago
- Boston, MA (9 miles from Dedham, MA)
- 6 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Associate Representative
- Newton, MA (7 miles from Dedham, MA)
- 7 days ago
- Newton, MA (7 miles from Dedham, MA)
- 7 days ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkCustomer Service Representative II
- Boston, MA (9 miles from Dedham, MA)
- 12 days ago
- Boston, MA (9 miles from Dedham, MA)
- 12 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Framingham, MA (14 miles from Dedham, MA)
- 13 days ago
- Framingham, MA (14 miles from Dedham, MA)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Cambridge, MA (9 miles from Dedham, MA)
- 14 days ago
- Cambridge, MA (9 miles from Dedham, MA)
- 14 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Customer Service Representative
- Norwood, MA (4 miles from Dedham, MA)
- 15 days ago
- Norwood, MA (4 miles from Dedham, MA)
- 15 days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Representative, Customer Service - Insurance Verification
- Salem, MA (23 miles from Dedham, MA)
- 17 days ago
- Salem, MA (23 miles from Dedham, MA)
- 17 days ago
Job Summary: Schedule: Monday - Friday, 8am - 4:30pm - ideal candidate resides in Eastern Time Zone or Central Time Zone What Customer Service Operations contributes to Cardinal Health Customer Service...
- Saugus, MA (17 miles from Dedham, MA)
- 19 days ago
- Saugus, MA (17 miles from Dedham, MA)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Dedham, MA
Moving to Dedham, MA? Find some basic demographic data about Dedham, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dedham, MA
Highest Education Level
Customer Services in Dedham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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