Customer Service Jobs in Dartmouth, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Warwick, RI (24 miles from Dartmouth, MA)
- 3 days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 3 days ago
service....
Customer Service Representative- Smithfield, RI
- Somerset, MA (13 miles from Dartmouth, MA)
- 8 days ago
- Somerset, MA (13 miles from Dartmouth, MA)
- 8 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Barrington, RI (19 miles from Dartmouth, MA)
- 8 days ago
- Barrington, RI (19 miles from Dartmouth, MA)
- 8 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
- East Providence, RI (24 miles from Dartmouth, MA)
- 27 days ago
- East Providence, RI (24 miles from Dartmouth, MA)
- 27 days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
- Warwick, RI (24 miles from Dartmouth, MA)
- 30+ days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 30+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative - FT
- Warwick, RI (24 miles from Dartmouth, MA)
- 45+ days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 45+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 45+ days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 45+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- East Providence, RI (24 miles from Dartmouth, MA)
- 90+ days ago
- East Providence, RI (24 miles from Dartmouth, MA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Assonet, MA (14 miles from Dartmouth, MA)
- 90+ days ago
- Assonet, MA (14 miles from Dartmouth, MA)
- 90+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Providence, RI (24 miles from Dartmouth, MA)
- 90+ days ago
- East Providence, RI (24 miles from Dartmouth, MA)
- 90+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dartmouth, MA
Highest Education Level
Customer Services in Dartmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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