Customer Service Jobs in Brockton, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative - Cashier
- Cambridge, MA (21 miles from Brockton, MA)
- 18 hours ago
- Cambridge, MA (21 miles from Brockton, MA)
- 18 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Experienced Customer Service Rep
- Bellingham, MA (22 miles from Brockton, MA)
- 1 day ago
- Bellingham, MA (22 miles from Brockton, MA)
- 1 day ago
We are looking for Experienced Customer Service Representatives to help our client grow an enthusiastic and engaged team in Franklin, MA....
Call Center Customer Service Representative (Temporary)
- Brockton, MA
- 10 days ago
- Brockton, MA
- 10 days ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Showroom Customer Service Representative
- Newton, MA (20 miles from Brockton, MA)
- 14 days ago
- Newton, MA (20 miles from Brockton, MA)
- 14 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - PT
- East Boston, MA (20 miles from Brockton, MA)
- 14 days ago
- East Boston, MA (20 miles from Brockton, MA)
- 14 days ago
service....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Brockton, MA)
- 21 days ago
- Medford, MA (22 miles from Brockton, MA)
- 21 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (22 miles from Brockton, MA)
- 21 days ago
- Everett, MA (22 miles from Brockton, MA)
- 21 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Customer Service Representative
- Boston, MA (19 miles from Brockton, MA)
- 23 days ago
- Boston, MA (19 miles from Brockton, MA)
- 23 days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkCustomer Service Representative
- Mansfield, MA (10 miles from Brockton, MA)
- 26 days ago
- Mansfield, MA (10 miles from Brockton, MA)
- 26 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Loss Prevention Customer Service Associate II
- Dorchester, MA (15 miles from Brockton, MA)
- 27 days ago
- Dorchester, MA (15 miles from Brockton, MA)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (19 miles from Brockton, MA)
- 27 days ago
- Boston, MA (19 miles from Brockton, MA)
- 27 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
LP Customer Service Associate I
- Raynham, MA (9 miles from Brockton, MA)
- 28 days ago
- Raynham, MA (9 miles from Brockton, MA)
- 28 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (21 miles from Brockton, MA)
- 28 days ago
- Somerville, MA (21 miles from Brockton, MA)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Stoughton, MA (4 miles from Brockton, MA)
- 29 days ago
- Stoughton, MA (4 miles from Brockton, MA)
- 29 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative II
- Franklin, MA (18 miles from Brockton, MA)
- 30+ days ago
- Franklin, MA (18 miles from Brockton, MA)
- 30+ days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Demographic Data for Brockton, MA
Moving to Brockton, MA? Find some basic demographic data about Brockton, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brockton, MA
Highest Education Level
Customer Services in Brockton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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