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Customer Service Jobs in Boston, MA

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Customer Service Representative
Safelite Auto Glass - Woburn, MA (10 miles from Boston, MA)
service, Safelite, auto glass, Safelite AutoGlass, Safelite Auto Glass, customer service representative, CSR, Customer Service Rep, #customerservice, #customerservicerepresentative, #customerservicerep...
2 days ago

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.

215,443
13,128
Large

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Coursera
Customer Segmentation and Prospecting
In Course 1, we set the foundation for the Art of Sales Specialization and offer a new mindset for becoming a high-performer in sales. We will discuss the Knowledge, Skill and Discipline that you...
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Salary for Customer Service Jobs in Boston, MA

This is the average annual salary for Customer Service jobs in Boston, MA as reported by the BLS.

$45,801

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Boston, MA offer the following education background
  • Bachelor's Degree (33.2%)
  • High School or GED (24.1%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.5%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Boston, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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