Customer Service Jobs in Blackstone, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cumberland, RI (7 miles from Blackstone, MA)
- 12 hours ago
- Cumberland, RI (7 miles from Blackstone, MA)
- 12 hours ago
Experience Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate...
IMMEDIATE HIRE Customer Service Representative
- Norfolk, MA (11 miles from Blackstone, MA)
- 21 hours ago
- Norfolk, MA (11 miles from Blackstone, MA)
- 21 hours ago
About the Role As a Customer Advocate, youll be the face of Carvana, delivering a seamless and exceptional car-buying experience. Youll handle 68 customer appointments daily, traveling in a...
Customer Service Representative
- Providence, RI (16 miles from Blackstone, MA)
- 23 hours ago
- Providence, RI (16 miles from Blackstone, MA)
- 23 hours ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - PT
- Warwick, RI (23 miles from Blackstone, MA)
- 3 days ago
- Warwick, RI (23 miles from Blackstone, MA)
- 3 days ago
service....
Customer Service Representative
- Worcester, MA (20 miles from Blackstone, MA)
- 4 days ago
- Worcester, MA (20 miles from Blackstone, MA)
- 4 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative
- Westborough, MA (16 miles from Blackstone, MA)
- 5 days ago
- Westborough, MA (16 miles from Blackstone, MA)
- 5 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Associate Customer Service Representative
- Providence, RI (16 miles from Blackstone, MA)
- 6 days ago
- Providence, RI (16 miles from Blackstone, MA)
- 6 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Entry Level Customer Service Representative- Merrimack, NH
- Wellesley Hills, MA (22 miles from Blackstone, MA)
- 7 days ago
- Wellesley Hills, MA (22 miles from Blackstone, MA)
- 7 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Northborough, MA (20 miles from Blackstone, MA)
- 7 days ago
- Northborough, MA (20 miles from Blackstone, MA)
- 7 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Medicare Customer Service Representative
- Providence, RI (16 miles from Blackstone, MA)
- 7 days ago
- Providence, RI (16 miles from Blackstone, MA)
- 7 days ago
If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $19.99 - $20 per hour shift: First work hours: 8 AM - 8 PM education...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (16 miles from Blackstone, MA)
- 10 days ago
- Providence, RI (16 miles from Blackstone, MA)
- 10 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (10 miles from Blackstone, MA)
- 11 days ago
- Plainville, MA (10 miles from Blackstone, MA)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Canton, MA (23 miles from Blackstone, MA)
- 16 days ago
- Canton, MA (23 miles from Blackstone, MA)
- 16 days ago
Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....
Insurance Service Representative
- Stoughton, MA (22 miles from Blackstone, MA)
- 17 days ago
- Stoughton, MA (22 miles from Blackstone, MA)
- 17 days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
- Auburn, MA (19 miles from Blackstone, MA)
- 21 days ago
- Auburn, MA (19 miles from Blackstone, MA)
- 21 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Demographic Data for Blackstone, MA
Moving to Blackstone, MA? Find some basic demographic data about Blackstone, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Blackstone, MA
Highest Education Level
Customer Services in Blackstone, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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