Customer Service Jobs in Berkley, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Seekonk, MA (12 miles from Berkley, MA)
- 4 days ago
- Seekonk, MA (12 miles from Berkley, MA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (20 miles from Berkley, MA)
- 5 days ago
- Stoughton, MA (20 miles from Berkley, MA)
- 5 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative
- Middletown, RI (23 miles from Berkley, MA)
- 6 days ago
- Middletown, RI (23 miles from Berkley, MA)
- 6 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Healthcare Customer Service Representative
- Stoughton, MA (20 miles from Berkley, MA)
- 6 days ago
- Stoughton, MA (20 miles from Berkley, MA)
- 6 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Customer Service Representative
- Taunton, MA (6 miles from Berkley, MA)
- 9 days ago
- Taunton, MA (6 miles from Berkley, MA)
- 9 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (4 miles from Berkley, MA)
- 10 days ago
- East Taunton, MA (4 miles from Berkley, MA)
- 10 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative
- Providence, RI (17 miles from Berkley, MA)
- 15 days ago
- Providence, RI (17 miles from Berkley, MA)
- 15 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Providence, RI (17 miles from Berkley, MA)
- 20 days ago
- Providence, RI (17 miles from Berkley, MA)
- 20 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative- Smithfield, RI
- Johnston, RI (23 miles from Berkley, MA)
- 22 days ago
- Johnston, RI (23 miles from Berkley, MA)
- 22 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Chartley, MA (11 miles from Berkley, MA)
- 22 days ago
- Chartley, MA (11 miles from Berkley, MA)
- 22 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (17 miles from Berkley, MA)
- 24 days ago
- Providence, RI (17 miles from Berkley, MA)
- 24 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (18 miles from Berkley, MA)
- 25 days ago
- Plainville, MA (18 miles from Berkley, MA)
- 25 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Insurance Service Representative
- Stoughton, MA (20 miles from Berkley, MA)
- 30+ days ago
- Stoughton, MA (20 miles from Berkley, MA)
- 30+ days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
- East Providence, RI (15 miles from Berkley, MA)
- 30+ days ago
- East Providence, RI (15 miles from Berkley, MA)
- 30+ days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Customer Service Representative - FT
- Warwick, RI (21 miles from Berkley, MA)
- 60+ days ago
- Warwick, RI (21 miles from Berkley, MA)
- 60+ days ago
service....
Demographic Data for Berkley, MA
Moving to Berkley, MA? Find some basic demographic data about Berkley, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Berkley, MA
Highest Education Level
Customer Services in Berkley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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