Customer Service Jobs in Ayer, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Framingham, MA (17 miles from Ayer, MA)
- 1 day ago
- Framingham, MA (17 miles from Ayer, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (23 miles from Ayer, MA)
- 3 days ago
- Lawrence, MA (23 miles from Ayer, MA)
- 3 days ago
, precision, advanced,technology and customer service skills.This is a work from home position....
Remote WorkCustomer Service Representative
- Londonderry, NH (23 miles from Ayer, MA)
- 4 days ago
- Londonderry, NH (23 miles from Ayer, MA)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Salem, NH (23 miles from Ayer, MA)
- 13 days ago
- Salem, NH (23 miles from Ayer, MA)
- 13 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Bilingual Customer Service Representative - Cantonese/Mandarin/English
- Londonderry, NH (23 miles from Ayer, MA)
- 13 days ago
- Londonderry, NH (23 miles from Ayer, MA)
- 13 days ago
Description We are excited to announce that we are seeking a bilingual English/Chinese Customer Service Representative to join our team....
Customer Service Representative
- Worcester, MA (23 miles from Ayer, MA)
- 15 days ago
- Worcester, MA (23 miles from Ayer, MA)
- 15 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative- Merrimack, NH
- Concord, MA (12 miles from Ayer, MA)
- 17 days ago
- Concord, MA (12 miles from Ayer, MA)
- 17 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Waverley, MA (21 miles from Ayer, MA)
- 17 days ago
- Waverley, MA (21 miles from Ayer, MA)
- 17 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Pharmacy Customer Service Associate
- Reading, MA (23 miles from Ayer, MA)
- 18 days ago
- Reading, MA (23 miles from Ayer, MA)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Framingham, MA (17 miles from Ayer, MA)
- 22 days ago
- Framingham, MA (17 miles from Ayer, MA)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Clerical/Admin - Customer Service Representative - Now Hiring
- Worcester, MA (23 miles from Ayer, MA)
- 30+ days ago
- Worcester, MA (23 miles from Ayer, MA)
- 30+ days ago
End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....
Medical Equipment Customer Service Representative
- Methuen, MA (22 miles from Ayer, MA)
- 30+ days ago
- Methuen, MA (22 miles from Ayer, MA)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (15 miles from Ayer, MA)
- 60+ days ago
- Marlborough, MA (15 miles from Ayer, MA)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Winchester, MA (22 miles from Ayer, MA)
- 60+ days ago
- Winchester, MA (22 miles from Ayer, MA)
- 60+ days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Showroom Customer Service Representative
- Newton, MA (24 miles from Ayer, MA)
- 60+ days ago
- Newton, MA (24 miles from Ayer, MA)
- 60+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Demographic Data for Ayer, MA
Moving to Ayer, MA? Find some basic demographic data about Ayer, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ayer, MA
Highest Education Level
Customer Services in Ayer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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