Customer Service Jobs in Attleboro, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Associate Customer Service Representative

  • Providence, RI (10 miles from Attleboro, MA)
  • 1 hour ago
  • Providence, RI (10 miles from Attleboro, MA)
  • 1 hour ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Entry Level Customer Service Representative- Merrimack, NH

  • Needham, MA (23 miles from Attleboro, MA)
  • 1 day ago
  • Needham, MA (23 miles from Attleboro, MA)
  • 1 day ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Customer Service Representative- Merrimack, NH

  • Needham, MA (23 miles from Attleboro, MA)
  • 1 day ago
  • Needham, MA (23 miles from Attleboro, MA)
  • 1 day ago

The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Providence, RI (10 miles from Attleboro, MA)
  • 4 days ago
  • Providence, RI (10 miles from Attleboro, MA)
  • 4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Loss Prevention Customer Service Associate

  • Plainville, MA (5 miles from Attleboro, MA)
  • 5 days ago
  • Plainville, MA (5 miles from Attleboro, MA)
  • 5 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative, Life Contact Center

  • Providence, RI (10 miles from Attleboro, MA)
  • 7 days ago
  • Providence, RI (10 miles from Attleboro, MA)
  • 7 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Canton, MA (19 miles from Attleboro, MA)
  • 10 days ago
  • Canton, MA (19 miles from Attleboro, MA)
  • 10 days ago

Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....

Insurance Service Representative

  • Stoughton, MA (15 miles from Attleboro, MA)
  • 11 days ago
  • Stoughton, MA (15 miles from Attleboro, MA)
  • 11 days ago

Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....

Loss Prevention Customer Service Associate II

  • Dedham, MA (21 miles from Attleboro, MA)
  • 15 days ago
  • Dedham, MA (21 miles from Attleboro, MA)
  • 15 days ago

['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...

Part Time - Outlet Customer Service Associate - Flexible

  • Avon, MA (18 miles from Attleboro, MA)
  • 16 days ago
  • Avon, MA (18 miles from Attleboro, MA)
  • 16 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Showroom Customer Service Representative

  • Franklin, MA (11 miles from Attleboro, MA)
  • 21 days ago
  • Franklin, MA (11 miles from Attleboro, MA)
  • 21 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Rep

  • East Providence, RI (9 miles from Attleboro, MA)
  • 21 days ago
  • East Providence, RI (9 miles from Attleboro, MA)
  • 21 days ago

Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...

Remote Customer Service Rep

  • Warwick, RI (18 miles from Attleboro, MA)
  • 27 days ago
  • Warwick, RI (18 miles from Attleboro, MA)
  • 27 days ago

Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....

Remote Work

Customer Service Representative

  • Norwood, MA (17 miles from Attleboro, MA)
  • 30+ days ago
  • Norwood, MA (17 miles from Attleboro, MA)
  • 30+ days ago

Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....

Inside Sales /Customer Service Representative

  • Norton, MA (6 miles from Attleboro, MA)
  • 30+ days ago
  • Norton, MA (6 miles from Attleboro, MA)
  • 30+ days ago

with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...

Demographic Data for Attleboro, MA

Moving to Attleboro, MA? Find some basic demographic data about Attleboro, MA below.


Local
National
46,389
950
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Attleboro, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Attleboro, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Attleboro, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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