Customer Service Jobs in Westminster, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Catonsville, MD (23 miles from Westminster, MD)
- 4 days ago
- Catonsville, MD (23 miles from Westminster, MD)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5702 Balt Natnl Pike, Catonsville...
Customer Service Representative
- Sparks, MD (16 miles from Westminster, MD)
- 8 days ago
- Sparks, MD (16 miles from Westminster, MD)
- 8 days ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (13 miles from Westminster, MD)
- 17 days ago
- Owings Mills, MD (13 miles from Westminster, MD)
- 17 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Insurance Customer Service Representative
- Hunt Valley, MD (17 miles from Westminster, MD)
- 30+ days ago
- Hunt Valley, MD (17 miles from Westminster, MD)
- 30+ days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (17 miles from Westminster, MD)
- 60+ days ago
- Hunt Valley, MD (17 miles from Westminster, MD)
- 60+ days ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
- Towson, MD (21 miles from Westminster, MD)
- 90+ days ago
- Towson, MD (21 miles from Westminster, MD)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Frederick, MD (19 miles from Westminster, MD)
- 90+ days ago
- Frederick, MD (19 miles from Westminster, MD)
- 90+ days ago
service by promptly and thoroughly responding to the clients’ needs and requests QUALIFICATIONS High School Diploma 1+ years of commercial lines account management Property & Casualty License Required...
Demographic Data for Westminster, MD
Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.
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Salary for Customer Service Jobs in Westminster, MD
Highest Education Level
Customer Services in Westminster, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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