Customer Service Jobs in Towson, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Hanover, MD (16 miles from Towson, MD)
- 4 days ago
- Hanover, MD (16 miles from Towson, MD)
- 4 days ago
service....
Medical Equipment Customer Service Representative
- Glen Burnie, MD (16 miles from Towson, MD)
- 23 hours ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 23 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - PT
- Hanover, MD (16 miles from Towson, MD)
- 5 days ago
- Hanover, MD (16 miles from Towson, MD)
- 5 days ago
service....
Customer Service Representative
- White Marsh, MD (12 miles from Towson, MD)
- 7 days ago
- White Marsh, MD (12 miles from Towson, MD)
- 7 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (8 miles from Towson, MD)
- 9 days ago
- Owings Mills, MD (8 miles from Towson, MD)
- 9 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (16 miles from Towson, MD)
- 9 days ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (24 miles from Towson, MD)
- 12 days ago
- Laurel, MD (24 miles from Towson, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD (7 miles from Towson, MD)
- 14 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative III
- Baltimore, MD (7 miles from Towson, MD)
- 16 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 16 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Customer Service Representative
- Glen Burnie, MD (16 miles from Towson, MD)
- 18 days ago
- Glen Burnie, MD (16 miles from Towson, MD)
- 18 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative II
- Baltimore, MD (7 miles from Towson, MD)
- 22 days ago
- Baltimore, MD (7 miles from Towson, MD)
- 22 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Insurance Customer Service Representative
- Hunt Valley, MD (6 miles from Towson, MD)
- 25 days ago
- Hunt Valley, MD (6 miles from Towson, MD)
- 25 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative Mid
- Baltimore, MD (7 miles from Towson, MD)
- 30+ days ago
- Baltimore, MD (7 miles from Towson, MD)
- 30+ days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Customer Service Representative
- Baltimore, MD (7 miles from Towson, MD)
- 30+ days ago
- Baltimore, MD (7 miles from Towson, MD)
- 30+ days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Demographic Data for Towson, MD
Moving to Towson, MD? Find some basic demographic data about Towson, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Towson, MD
Highest Education Level
Customer Services in Towson, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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