Customer Service Jobs in Timonium, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Associate

  • Columbia, MD (20 miles from Timonium, MD)
  • 16 hours ago
  • Columbia, MD (20 miles from Timonium, MD)
  • 16 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Glen Burnie, MD (18 miles from Timonium, MD)
  • 2 days ago
  • Glen Burnie, MD (18 miles from Timonium, MD)
  • 2 days ago

Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Customer Service Representative, Member Svc Call Center

  • Fulton, MD (24 miles from Timonium, MD)
  • 3 days ago
  • Fulton, MD (24 miles from Timonium, MD)
  • 3 days ago

Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...

Remote Work

Insurance Customer Service Representative

  • Hanover, MD (18 miles from Timonium, MD)
  • 3 days ago
  • Hanover, MD (18 miles from Timonium, MD)
  • 3 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Bel Air, MD (16 miles from Timonium, MD)
  • 4 days ago
  • Bel Air, MD (16 miles from Timonium, MD)
  • 4 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative II

  • Baltimore, MD (9 miles from Timonium, MD)
  • 5 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 5 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Retail Customer Service Representative/Cashier

  • Baltimore, MD (9 miles from Timonium, MD)
  • 6 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 6 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative - FT

  • Hanover, MD (18 miles from Timonium, MD)
  • 9 days ago
  • Hanover, MD (18 miles from Timonium, MD)
  • 9 days ago

service....

Customer Service Representative Mid

  • Baltimore, MD (9 miles from Timonium, MD)
  • 16 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 16 days ago

Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...

Retail Loss Prevention Customer Service Associate II

  • Owings Mills, MD (8 miles from Timonium, MD)
  • 18 days ago
  • Owings Mills, MD (8 miles from Timonium, MD)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Baltimore, MD (9 miles from Timonium, MD)
  • 23 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 23 days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)

  • Nottingham, MD (8 miles from Timonium, MD)
  • 24 days ago
  • Nottingham, MD (8 miles from Timonium, MD)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Full Time - Outlet Customer Service Associate - Day

  • Baltimore, MD (9 miles from Timonium, MD)
  • 27 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 27 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Part Time - Outlet Customer Service Associate - Flexible

  • Baltimore, MD (9 miles from Timonium, MD)
  • 28 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 28 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Retail Customer Service Associate

  • Baltimore, MD (9 miles from Timonium, MD)
  • 30+ days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Demographic Data for Timonium, MD

Moving to Timonium, MD? Find some basic demographic data about Timonium, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Timonium, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Timonium, MD offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Timonium, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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