Customer Service Jobs in Thurmont, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Frederick, MD (10 miles from Thurmont, MD)
- 9 days ago
- Frederick, MD (10 miles from Thurmont, MD)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5604 Buckeystown Pike, Frederick...
Customer Service Representative
- Boonsboro, MD (15 miles from Thurmont, MD)
- 45+ days ago
- Boonsboro, MD (15 miles from Thurmont, MD)
- 45+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (21 miles from Thurmont, MD)
- 45+ days ago
- Williamsport, MD (21 miles from Thurmont, MD)
- 45+ days ago
RESPONSIBILITIES Customer Service Develop and maintain relationships with external customers....
- Westminster, MD (23 miles from Thurmont, MD)
- 90+ days ago
- Westminster, MD (23 miles from Thurmont, MD)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Frederick, MD (10 miles from Thurmont, MD)
- 90+ days ago
- Frederick, MD (10 miles from Thurmont, MD)
- 90+ days ago
service by promptly and thoroughly responding to the clients’ needs and requests QUALIFICATIONS High School Diploma 1+ years of commercial lines account management Property & Casualty License Required...
Demographic Data for Thurmont, MD
Moving to Thurmont, MD? Find some basic demographic data about Thurmont, MD below.
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Salary for Customer Service Jobs in Thurmont, MD
Highest Education Level
Customer Services in Thurmont, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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