Customer Service Jobs in Sykesville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative. Member Services Call Center
- Fulton, MD (16 miles from Sykesville, MD)
- 2 days ago
- Fulton, MD (16 miles from Sykesville, MD)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote Work- Germantown, MD (24 miles from Sykesville, MD)
- 2 days ago
- Germantown, MD (24 miles from Sykesville, MD)
- 2 days ago
Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
Customer Service Representative
- Sparks, MD (18 miles from Sykesville, MD)
- 2 days ago
- Sparks, MD (18 miles from Sykesville, MD)
- 2 days ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative - Patient Registration
- Baltimore, MD (19 miles from Sykesville, MD)
- 5 days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (23 miles from Sykesville, MD)
- 7 days ago
- Rockville, MD (23 miles from Sykesville, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - FT
- Hanover, MD (20 miles from Sykesville, MD)
- 7 days ago
- Hanover, MD (20 miles from Sykesville, MD)
- 7 days ago
service....
Customer Service Representative - PT
- Hanover, MD (20 miles from Sykesville, MD)
- 8 days ago
- Hanover, MD (20 miles from Sykesville, MD)
- 8 days ago
service....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (9 miles from Sykesville, MD)
- 12 days ago
- Owings Mills, MD (9 miles from Sykesville, MD)
- 12 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Customer Service Associate (Security Guard)
- Laurel, MD (20 miles from Sykesville, MD)
- 15 days ago
- Laurel, MD (20 miles from Sykesville, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD (19 miles from Sykesville, MD)
- 17 days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 17 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (16 miles from Sykesville, MD)
- 22 days ago
- Fulton, MD (16 miles from Sykesville, MD)
- 22 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkInsurance Customer Service Representative
- Hunt Valley, MD (17 miles from Sykesville, MD)
- 28 days ago
- Hunt Valley, MD (17 miles from Sykesville, MD)
- 28 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative Mid
- Baltimore, MD (19 miles from Sykesville, MD)
- 30+ days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 30+ days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Customer Service Representative
- Baltimore, MD (19 miles from Sykesville, MD)
- 30+ days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 30+ days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (19 miles from Sykesville, MD)
- 45+ days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 45+ days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Demographic Data for Sykesville, MD
Moving to Sykesville, MD? Find some basic demographic data about Sykesville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sykesville, MD
Highest Education Level
Customer Services in Sykesville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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