Customer Service Jobs in Stevensville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 1 day ago
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Bowie, MD (22 miles from Stevensville, MD)
- 7 days ago
- Bowie, MD (22 miles from Stevensville, MD)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 9 days ago
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 18 days ago
- Glen Burnie, MD (20 miles from Stevensville, MD)
- 18 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Insurance Customer Service Representative
- Annapolis, MD (12 miles from Stevensville, MD)
- 19 days ago
- Annapolis, MD (12 miles from Stevensville, MD)
- 19 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Associate - Customer Service Center
- Bowie, MD (22 miles from Stevensville, MD)
- 90+ days ago
- Bowie, MD (22 miles from Stevensville, MD)
- 90+ days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Demographic Data for Stevensville, MD
Moving to Stevensville, MD? Find some basic demographic data about Stevensville, MD below.
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Salary for Customer Service Jobs in Stevensville, MD
Highest Education Level
Customer Services in Stevensville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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