Customer Service Jobs in Sparks, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Mid
- Baltimore, MD (17 miles from Sparks, MD)
- 4 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 4 days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Retail Loss Prevention Customer Service Associate II
- Owings Mills, MD (10 miles from Sparks, MD)
- 6 days ago
- Owings Mills, MD (10 miles from Sparks, MD)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Remote Full Time
- Baltimore, MD (17 miles from Sparks, MD)
- 7 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 7 days ago
Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Remote WorkCustomer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 11 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 11 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
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Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 12 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 12 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (15 miles from Sparks, MD)
- 12 days ago
- Nottingham, MD (15 miles from Sparks, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (17 miles from Sparks, MD)
- 15 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 15 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Part Time - Outlet Customer Service Associate - Flexible
- Baltimore, MD (17 miles from Sparks, MD)
- 16 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 16 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Retail Customer Service Associate
- Baltimore, MD (17 miles from Sparks, MD)
- 23 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Retail Customer Service Associate
- Lutherville Timonium, MD (8 miles from Sparks, MD)
- 23 days ago
- Lutherville Timonium, MD (8 miles from Sparks, MD)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15 Texas Station Ct, Timonium, MD...
Customer Service Associate, Electronics
- Baltimore, MD (17 miles from Sparks, MD)
- 29 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 29 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retatil Loss Prevention Customer Service Associate II
- Nottingham, MD (15 miles from Sparks, MD)
- 30+ days ago
- Nottingham, MD (15 miles from Sparks, MD)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 30+ days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 30+ days ago
with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...
Customer Service Representative - Patient Registration
- Baltimore, MD (17 miles from Sparks, MD)
- 45+ days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate, Business Insurance
- Hunt Valley, MD (4 miles from Sparks, MD)
- 45+ days ago
- Hunt Valley, MD (4 miles from Sparks, MD)
- 45+ days ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
Demographic Data for Sparks, MD
Moving to Sparks, MD? Find some basic demographic data about Sparks, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sparks, MD
Highest Education Level
Customer Services in Sparks, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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