Customer Service Jobs in Sparks Glencoe, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative - Patient Registration
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 5 days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- White Marsh, MD (18 miles from Sparks Glencoe, MD)
- 10 days ago
- White Marsh, MD (18 miles from Sparks Glencoe, MD)
- 10 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 12 days ago
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 12 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Customer Service Representative - Patient Registration II
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 17 days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 17 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Insurance Customer Service Representative
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 28 days ago
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 28 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative Mid
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 30+ days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 30+ days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Customer Service Representative
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 30+ days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 30+ days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (15 miles from Sparks Glencoe, MD)
- 30+ days ago
- Nottingham, MD (15 miles from Sparks Glencoe, MD)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 45+ days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 45+ days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Associate, Electronics
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 60+ days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 60+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Associate, Business Insurance
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 60+ days ago
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 60+ days ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
- Towson, MD (10 miles from Sparks Glencoe, MD)
- 90+ days ago
- Towson, MD (10 miles from Sparks Glencoe, MD)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Sparks Glencoe, MD
Moving to Sparks Glencoe, MD? Find some basic demographic data about Sparks Glencoe, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sparks Glencoe, MD
Highest Education Level
Customer Services in Sparks Glencoe, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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