Customer Service Jobs in Potomac, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Arlington, VA (12 miles from Potomac, MD)
- 3 days ago
- Arlington, VA (12 miles from Potomac, MD)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Falls Church, VA (12 miles from Potomac, MD)
- 3 days ago
- Falls Church, VA (12 miles from Potomac, MD)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Forestville, MD (22 miles from Potomac, MD)
- 4 days ago
- Forestville, MD (22 miles from Potomac, MD)
- 4 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Showroom Customer Service Representative
- Chantilly, VA (14 miles from Potomac, MD)
- 5 days ago
- Chantilly, VA (14 miles from Potomac, MD)
- 5 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
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Retail Customer Service Associate
- Sterling, VA (9 miles from Potomac, MD)
- 7 days ago
- Sterling, VA (9 miles from Potomac, MD)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA (16 miles from Potomac, MD)
- 7 days ago
- Springfield, VA (16 miles from Potomac, MD)
- 7 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service Representative 1 (Remote)
- Fairfax, VA (14 miles from Potomac, MD)
- 8 days ago
- Fairfax, VA (14 miles from Potomac, MD)
- 8 days ago
About BBG, A Division of Patriot Growth Insurance Services: For nearly 30 years, Business Benefits Group has remained a recognized leader in employee benefits, HR consulting, and business...
Remote WorkRepresentative, Customer Service - Insurance Verification
- Washington, DC (14 miles from Potomac, MD)
- 16 days ago
- Washington, DC (14 miles from Potomac, MD)
- 16 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
- Arlington, VA (12 miles from Potomac, MD)
- 21 days ago
- Arlington, VA (12 miles from Potomac, MD)
- 21 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (14 miles from Potomac, MD)
- 23 days ago
- Washington, DC (14 miles from Potomac, MD)
- 23 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Retail Loss Prevention Customer Service Associate II
- Gaithersburg, MD (8 miles from Potomac, MD)
- 25 days ago
- Gaithersburg, MD (8 miles from Potomac, MD)
- 25 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Manassas, VA (22 miles from Potomac, MD)
- 26 days ago
- Manassas, VA (22 miles from Potomac, MD)
- 26 days ago
Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....
- Rockville, MD (6 miles from Potomac, MD)
- 30+ days ago
- Rockville, MD (6 miles from Potomac, MD)
- 30+ days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
Customer Service Representative
- Fairfax, VA (14 miles from Potomac, MD)
- 30+ days ago
- Fairfax, VA (14 miles from Potomac, MD)
- 30+ days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
V1BE Mobile Customer Service Representative
- McLean, VA (7 miles from Potomac, MD)
- 30+ days ago
- McLean, VA (7 miles from Potomac, MD)
- 30+ days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Demographic Data for Potomac, MD
Moving to Potomac, MD? Find some basic demographic data about Potomac, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Potomac, MD
Highest Education Level
Customer Services in Potomac, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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