Customer Service Jobs in Potomac, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (18 miles from Potomac, MD)
- moments ago
- Riverdale Park, MD (18 miles from Potomac, MD)
- moments ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote - Customer Service Representative
- Washington, DC (14 miles from Potomac, MD)
- 1 day ago
- Washington, DC (14 miles from Potomac, MD)
- 1 day ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Remote WorkPart Time Flexible Customer Service Associate-U
- Alexandria, VA (17 miles from Potomac, MD)
- 1 day ago
- Alexandria, VA (17 miles from Potomac, MD)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Manassas, VA (22 miles from Potomac, MD)
- 2 days ago
- Manassas, VA (22 miles from Potomac, MD)
- 2 days ago
Customer Service Representative Johnson Truck Center Manassas, VA $55,000-$65,000 Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our...
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Customer Service Representative
- Ashburn, VA (13 miles from Potomac, MD)
- 4 days ago
- Ashburn, VA (13 miles from Potomac, MD)
- 4 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative - The Mall in Columbia
- Columbia, MD (23 miles from Potomac, MD)
- 7 days ago
- Columbia, MD (23 miles from Potomac, MD)
- 7 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Sterling, VA (9 miles from Potomac, MD)
- 8 days ago
- Sterling, VA (9 miles from Potomac, MD)
- 8 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (7 miles from Potomac, MD)
- 8 days ago
- Herndon, VA (7 miles from Potomac, MD)
- 8 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Loss Prevention Customer Service Associate II
- Landover, MD (20 miles from Potomac, MD)
- 8 days ago
- Landover, MD (20 miles from Potomac, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Washington, MD (22 miles from Potomac, MD)
- 12 days ago
- Fort Washington, MD (22 miles from Potomac, MD)
- 12 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Loss Prevention Customer Service Associate II
- Germantown, MD (8 miles from Potomac, MD)
- 15 days ago
- Germantown, MD (8 miles from Potomac, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Showroom Customer Service Representative
- Washington, DC (14 miles from Potomac, MD)
- 15 days ago
- Washington, DC (14 miles from Potomac, MD)
- 15 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Remote Customer Service Associate
- Washington, DC (14 miles from Potomac, MD)
- 16 days ago
- Washington, DC (14 miles from Potomac, MD)
- 16 days ago
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkRetail Customer Service Associate
- Sterling, VA (9 miles from Potomac, MD)
- 24 days ago
- Sterling, VA (9 miles from Potomac, MD)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA (16 miles from Potomac, MD)
- 24 days ago
- Springfield, VA (16 miles from Potomac, MD)
- 24 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Demographic Data for Potomac, MD
Moving to Potomac, MD? Find some basic demographic data about Potomac, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Potomac, MD
Highest Education Level
Customer Services in Potomac, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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