Customer Service Jobs in Parkville, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Customer Service Representative

  • Baltimore, MD (8 miles from Parkville, MD)
  • 1 day ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 1 day ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Retail Customer Service Associate

  • Baltimore, MD (8 miles from Parkville, MD)
  • 4 days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Customer Service Representative

  • Sparks, MD (13 miles from Parkville, MD)
  • 8 days ago
  • Sparks, MD (13 miles from Parkville, MD)
  • 8 days ago

We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....

Medical Equipment Customer Service Representative

  • Glen Burnie, MD (15 miles from Parkville, MD)
  • 9 days ago
  • Glen Burnie, MD (15 miles from Parkville, MD)
  • 9 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Patient Registration

  • Baltimore, MD (8 miles from Parkville, MD)
  • 10 days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 10 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - PT

  • Hanover, MD (18 miles from Parkville, MD)
  • 13 days ago
  • Hanover, MD (18 miles from Parkville, MD)
  • 13 days ago

service....

Customer Service Representative

  • White Marsh, MD (6 miles from Parkville, MD)
  • 16 days ago
  • White Marsh, MD (6 miles from Parkville, MD)
  • 16 days ago

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...

Healthcare Billing Customer Service Representative

  • Owings Mills, MD (14 miles from Parkville, MD)
  • 17 days ago
  • Owings Mills, MD (14 miles from Parkville, MD)
  • 17 days ago

We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....

Loss Prevention Customer Service Associate II

  • Glen Burnie, MD (15 miles from Parkville, MD)
  • 17 days ago
  • Glen Burnie, MD (15 miles from Parkville, MD)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Patient Registration II

  • Baltimore, MD (8 miles from Parkville, MD)
  • 22 days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 22 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Insurance Customer Service Representative

  • Hunt Valley, MD (10 miles from Parkville, MD)
  • 30+ days ago
  • Hunt Valley, MD (10 miles from Parkville, MD)
  • 30+ days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative Mid

  • Baltimore, MD (8 miles from Parkville, MD)
  • 30+ days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 30+ days ago

Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...

Customer Service Representative

  • Baltimore, MD (8 miles from Parkville, MD)
  • 45+ days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 45+ days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)

  • Nottingham, MD (2 miles from Parkville, MD)
  • 45+ days ago
  • Nottingham, MD (2 miles from Parkville, MD)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Full Time - Outlet Customer Service Associate - Day

  • Baltimore, MD (8 miles from Parkville, MD)
  • 45+ days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 45+ days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Demographic Data for Parkville, MD

Moving to Parkville, MD? Find some basic demographic data about Parkville, MD below.


Local
National
67,308
947
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...

Salary for Customer Service Jobs in Parkville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Parkville, MD offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Parkville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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