Customer Service Jobs in Parkton, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Rosedale, MD (23 miles from Parkton, MD)
- 21 hours ago
- Rosedale, MD (23 miles from Parkton, MD)
- 21 hours ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative - Patient Registration II
- Baltimore, MD (24 miles from Parkton, MD)
- 3 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative III
- Baltimore, MD (24 miles from Parkton, MD)
- 5 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 5 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
- Baltimore, MD (24 miles from Parkton, MD)
- 6 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 6 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative II
- Baltimore, MD (24 miles from Parkton, MD)
- 11 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 11 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Retail Customer Service Representative/Cashier
- Baltimore, MD (24 miles from Parkton, MD)
- 12 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 12 days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Insurance Customer Service Representative
- Hunt Valley, MD (10 miles from Parkton, MD)
- 14 days ago
- Hunt Valley, MD (10 miles from Parkton, MD)
- 14 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative Mid
- Baltimore, MD (24 miles from Parkton, MD)
- 21 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 21 days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Retail Loss Prevention Customer Service Associate II
- Owings Mills, MD (16 miles from Parkton, MD)
- 23 days ago
- Owings Mills, MD (16 miles from Parkton, MD)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (24 miles from Parkton, MD)
- 28 days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 28 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (20 miles from Parkton, MD)
- 29 days ago
- Nottingham, MD (20 miles from Parkton, MD)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Part Time - Outlet Customer Service Associate - Flexible
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Retail Customer Service Associate
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
- Baltimore, MD (24 miles from Parkton, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Retail Customer Service Associate
- Lutherville Timonium, MD (14 miles from Parkton, MD)
- 30+ days ago
- Lutherville Timonium, MD (14 miles from Parkton, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15 Texas Station Ct, Timonium, MD...
Demographic Data for Parkton, MD
Moving to Parkton, MD? Find some basic demographic data about Parkton, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Parkton, MD
Highest Education Level
Customer Services in Parkton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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