Customer Service Jobs in Linthicum Heights, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Customer Service Representative

  • Laurel, MD (13 miles from Linthicum Heights, MD)
  • 5 days ago
  • Laurel, MD (13 miles from Linthicum Heights, MD)
  • 5 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Retatil Loss Prevention Customer Service Associate II

  • Bowie, MD (15 miles from Linthicum Heights, MD)
  • 9 days ago
  • Bowie, MD (15 miles from Linthicum Heights, MD)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Glen Burnie, MD (5 miles from Linthicum Heights, MD)
  • 11 days ago
  • Glen Burnie, MD (5 miles from Linthicum Heights, MD)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Business Insurance

  • Hunt Valley, MD (19 miles from Linthicum Heights, MD)
  • 13 days ago
  • Hunt Valley, MD (19 miles from Linthicum Heights, MD)
  • 13 days ago

Property & Casualty license (or ability to obtain within 90 days) At least 1 year of Commercial Insurance experience Two (2) years Customer Service experience Legal work authorization to work in the...

PT Front End Customer Service Associate HOMEGOODS PT Front End Customer Service Associate HOMEGOODS

  • Annapolis, MD (16 miles from Linthicum Heights, MD)
  • 16 days ago
  • Annapolis, MD (16 miles from Linthicum Heights, MD)
  • 16 days ago

Finally, this candidate must be able to deliver excellent customer service to all our customers....

Loss Prevention Customer Service Associate

  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 20 days ago
  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

PT Front End Customer Service Associate HOMEGOODS

  • Annapolis, MD (16 miles from Linthicum Heights, MD)
  • 20 days ago
  • Annapolis, MD (16 miles from Linthicum Heights, MD)
  • 20 days ago

Finally, this candidate must be able to deliver excellent customer service to all our customers....

Loss Prevention Customer Service Associate

  • Catonsville, MD (5 miles from Linthicum Heights, MD)
  • 24 days ago
  • Catonsville, MD (5 miles from Linthicum Heights, MD)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 45+ days ago
  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Medical Equipment Customer Service Representative

  • Glen Burnie, MD (5 miles from Linthicum Heights, MD)
  • 45+ days ago
  • Glen Burnie, MD (5 miles from Linthicum Heights, MD)
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Healthcare Billing Customer Service Representative

  • Owings Mills, MD (16 miles from Linthicum Heights, MD)
  • 60+ days ago
  • Owings Mills, MD (16 miles from Linthicum Heights, MD)
  • 60+ days ago

We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....

Spanish Bilingual Customer Service Representative

  • Riverdale Park, MD (21 miles from Linthicum Heights, MD)
  • 60+ days ago
  • Riverdale Park, MD (21 miles from Linthicum Heights, MD)
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service Representative

  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 90+ days ago
  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 90+ days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Customer Service Associate, Electronics

  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 90+ days ago
  • Baltimore, MD (6 miles from Linthicum Heights, MD)
  • 90+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Associate, Business Insurance

  • Hunt Valley, MD (19 miles from Linthicum Heights, MD)
  • 90+ days ago
  • Hunt Valley, MD (19 miles from Linthicum Heights, MD)
  • 90+ days ago

are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....

Demographic Data for Linthicum Heights, MD

Moving to Linthicum Heights, MD? Find some basic demographic data about Linthicum Heights, MD below.


Local
National
10,623
622
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Linthicum Heights, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Linthicum Heights, MD offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Linthicum Heights, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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