Customer Service Jobs in Laurel, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Annapolis, MD (19 miles from Laurel, MD)
- 3 hours ago
- Annapolis, MD (19 miles from Laurel, MD)
- 3 hours ago
Customer Service Representative **Sr....
Remote WorkCustomer Service Representative
- Baltimore, MD (19 miles from Laurel, MD)
- 21 hours ago
- Baltimore, MD (19 miles from Laurel, MD)
- 21 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Customer Service Associate
- Gaithersburg, MD (16 miles from Laurel, MD)
- 4 days ago
- Gaithersburg, MD (16 miles from Laurel, MD)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Customer Service Representative
- Fort Washington, MD (24 miles from Laurel, MD)
- 4 days ago
- Fort Washington, MD (24 miles from Laurel, MD)
- 4 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Insurance Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 6 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 6 days ago
& Casualty License REQUIRED....
Customer Service Representative. Member Services Call Center
- Fulton, MD (5 miles from Laurel, MD)
- 7 days ago
- Fulton, MD (5 miles from Laurel, MD)
- 7 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote Work- Germantown, MD (21 miles from Laurel, MD)
- 7 days ago
- Germantown, MD (21 miles from Laurel, MD)
- 7 days ago
Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
Medical Equipment Customer Service Representative
- Glen Burnie, MD (17 miles from Laurel, MD)
- 8 days ago
- Glen Burnie, MD (17 miles from Laurel, MD)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Remote Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 9 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 9 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Patient Registration
- Baltimore, MD (19 miles from Laurel, MD)
- 9 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (14 miles from Laurel, MD)
- 12 days ago
- Rockville, MD (14 miles from Laurel, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - PT
- Hanover, MD (10 miles from Laurel, MD)
- 13 days ago
- Hanover, MD (10 miles from Laurel, MD)
- 13 days ago
service....
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (18 miles from Laurel, MD)
- 13 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 15 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 15 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laurel, MD
Highest Education Level
Customer Services in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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