Customer Service Jobs in La Plata, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Upper Marlboro, MD (22 miles from La Plata, MD)
- 7 days ago
- Upper Marlboro, MD (22 miles from La Plata, MD)
- 7 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Alterations Customer Service Representative
- Woodbridge, VA (15 miles from La Plata, MD)
- 8 days ago
- Woodbridge, VA (15 miles from La Plata, MD)
- 8 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Retail Customer Service Associate
- Waldorf, MD (10 miles from La Plata, MD)
- 30+ days ago
- Waldorf, MD (10 miles from La Plata, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...
Customer Service Representative
- Fort Washington, MD (16 miles from La Plata, MD)
- 30+ days ago
- Fort Washington, MD (16 miles from La Plata, MD)
- 30+ days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Retail Loss Prevention Customer Service Associate II
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Prince Frederick, MD (22 miles from La Plata, MD)
- 45+ days ago
- Prince Frederick, MD (22 miles from La Plata, MD)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative/ Dispatcher
- Brandywine, MD (14 miles from La Plata, MD)
- 60+ days ago
- Brandywine, MD (14 miles from La Plata, MD)
- 60+ days ago
**Responsibilitiesfor this Customer Service Representative include, but are not limited to:** + Take incoming calls from our customers and provide excellent customer service. + Provide a variety of...
- King George, VA (18 miles from La Plata, MD)
- 90+ days ago
- King George, VA (18 miles from La Plata, MD)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for La Plata, MD
Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in La Plata, MD
Highest Education Level
Customer Services in La Plata, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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