Customer Service Jobs in La Plata, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Associate

  • Camp Springs, MD (22 miles from La Plata, MD)
  • 9 days ago
  • Camp Springs, MD (22 miles from La Plata, MD)
  • 9 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Part Time Flexible Customer Service Associate

  • Alexandria, VA (21 miles from La Plata, MD)
  • 10 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 10 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative

  • Alexandria, VA (21 miles from La Plata, MD)
  • 12 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 12 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative (Seasonal)

  • Oxon Hill, MD (20 miles from La Plata, MD)
  • 13 days ago
  • Oxon Hill, MD (20 miles from La Plata, MD)
  • 13 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Oxon Hill, MD (20 miles from La Plata, MD)
  • 14 days ago
  • Oxon Hill, MD (20 miles from La Plata, MD)
  • 14 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Field Customer Service Rep

  • Upper Marlboro, MD (22 miles from La Plata, MD)
  • 16 days ago
  • Upper Marlboro, MD (22 miles from La Plata, MD)
  • 16 days ago

Provide information to Delivery, Sales Managers and Customer Service to help ensure the accuracy of Daycon Products' stocking positions....

Customer Service Representative

  • Mechanicsville, MD (17 miles from La Plata, MD)
  • 17 days ago
  • Mechanicsville, MD (17 miles from La Plata, MD)
  • 17 days ago

Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....

Part Time Flexible Customer Service Associate-U

  • Alexandria, VA (21 miles from La Plata, MD)
  • 19 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 19 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative

  • Fort Washington, MD (16 miles from La Plata, MD)
  • 30+ days ago
  • Fort Washington, MD (16 miles from La Plata, MD)
  • 30+ days ago

Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....

Customer Service Representative/ Dispatcher

  • Brandywine, MD (14 miles from La Plata, MD)
  • 30+ days ago
  • Brandywine, MD (14 miles from La Plata, MD)
  • 30+ days ago

**Responsibilitiesfor this Customer Service Representative include, but are not limited to:** + Take incoming calls from our customers and provide excellent customer service. + Provide a variety of...

Retail Customer Service Associate

  • Waldorf, MD (10 miles from La Plata, MD)
  • 30+ days ago
  • Waldorf, MD (10 miles from La Plata, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...

Retail Customer Service Associate

  • Woodbridge, VA (15 miles from La Plata, MD)
  • 30+ days ago
  • Woodbridge, VA (15 miles from La Plata, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14050 Worth Ave, Woodbridge, VA...

Corporate Customer Service Representative

  • Brandywine, MD (14 miles from La Plata, MD)
  • 60+ days ago
  • Brandywine, MD (14 miles from La Plata, MD)
  • 60+ days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Retail Loss Prevention Customer Service Associate II

  • Prince William, VA (20 miles from La Plata, MD)
  • 60+ days ago
  • Prince William, VA (20 miles from La Plata, MD)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Clinton, MD (16 miles from La Plata, MD)
  • 60+ days ago
  • Clinton, MD (16 miles from La Plata, MD)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for La Plata, MD

Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.


Local
National
20,411
529
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in La Plata, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in La Plata, MD offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Plata, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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