Customer Service Jobs in Harwood, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Gold Customer Service Representative Bilingual Spanish English
- Washington, DC (23 miles from Harwood, MD)
- 1 day ago
- Washington, DC (23 miles from Harwood, MD)
- 1 day ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkMedical Equipment Customer Service Representative
- Glen Burnie, MD (21 miles from Harwood, MD)
- 2 days ago
- Glen Burnie, MD (21 miles from Harwood, MD)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Washington, DC (23 miles from Harwood, MD)
- 5 days ago
- Washington, DC (23 miles from Harwood, MD)
- 5 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- Alexandria, VA (24 miles from Harwood, MD)
- 7 days ago
- Alexandria, VA (24 miles from Harwood, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (21 miles from Harwood, MD)
- 10 days ago
- Glen Burnie, MD (21 miles from Harwood, MD)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (21 miles from Harwood, MD)
- 13 days ago
- Laurel, MD (21 miles from Harwood, MD)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Washington, DC (23 miles from Harwood, MD)
- 13 days ago
- Washington, DC (23 miles from Harwood, MD)
- 13 days ago
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Associate Gold Customer Service Representative
- Washington, DC (23 miles from Harwood, MD)
- 15 days ago
- Washington, DC (23 miles from Harwood, MD)
- 15 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (23 miles from Harwood, MD)
- 18 days ago
- Washington, DC (23 miles from Harwood, MD)
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (24 miles from Harwood, MD)
- 19 days ago
- Alexandria, VA (24 miles from Harwood, MD)
- 19 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Glen Burnie, MD (21 miles from Harwood, MD)
- 19 days ago
- Glen Burnie, MD (21 miles from Harwood, MD)
- 19 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative
- Capitol Heights, MD (16 miles from Harwood, MD)
- 19 days ago
- Capitol Heights, MD (16 miles from Harwood, MD)
- 19 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Insurance Customer Service Representative
- Annapolis, MD (9 miles from Harwood, MD)
- 20 days ago
- Annapolis, MD (9 miles from Harwood, MD)
- 20 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative (Seasonal)
- Oxon Hill, MD (21 miles from Harwood, MD)
- 22 days ago
- Oxon Hill, MD (21 miles from Harwood, MD)
- 22 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (21 miles from Harwood, MD)
- 23 days ago
- Oxon Hill, MD (21 miles from Harwood, MD)
- 23 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Harwood, MD
Moving to Harwood, MD? Find some basic demographic data about Harwood, MD below.
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Salary for Customer Service Jobs in Harwood, MD
Highest Education Level
Customer Services in Harwood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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