Customer Service Jobs in Hanover, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Kensington, MD (21 miles from Hanover, MD)
- 5 days ago
- Kensington, MD (21 miles from Hanover, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Laurel, MD (10 miles from Hanover, MD)
- 5 days ago
- Laurel, MD (10 miles from Hanover, MD)
- 5 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retatil Loss Prevention Customer Service Associate II
- Bowie, MD (12 miles from Hanover, MD)
- 9 days ago
- Bowie, MD (12 miles from Hanover, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (7 miles from Hanover, MD)
- 11 days ago
- Glen Burnie, MD (7 miles from Hanover, MD)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Business Insurance
- Hunt Valley, MD (22 miles from Hanover, MD)
- 13 days ago
- Hunt Valley, MD (22 miles from Hanover, MD)
- 13 days ago
Property & Casualty license (or ability to obtain within 90 days) At least 1 year of Commercial Insurance experience Two (2) years Customer Service experience Legal work authorization to work in the...
PT Front End Customer Service Associate HOMEGOODS PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (15 miles from Hanover, MD)
- 16 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 16 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
Loss Prevention Customer Service Associate
- Baltimore, MD (10 miles from Hanover, MD)
- 20 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (15 miles from Hanover, MD)
- 20 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 20 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
Loss Prevention Customer Service Associate
- Catonsville, MD (6 miles from Hanover, MD)
- 24 days ago
- Catonsville, MD (6 miles from Hanover, MD)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Gaithersburg, MD (24 miles from Hanover, MD)
- 45+ days ago
- Gaithersburg, MD (24 miles from Hanover, MD)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Medical Equipment Customer Service Representative
- Glen Burnie, MD (7 miles from Hanover, MD)
- 45+ days ago
- Glen Burnie, MD (7 miles from Hanover, MD)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (23 miles from Hanover, MD)
- 45+ days ago
- Rockville, MD (23 miles from Hanover, MD)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (18 miles from Hanover, MD)
- 60+ days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 60+ days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (17 miles from Hanover, MD)
- 60+ days ago
- Riverdale Park, MD (17 miles from Hanover, MD)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative
- Baltimore, MD (10 miles from Hanover, MD)
- 90+ days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 90+ days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »