Customer Service Jobs in Hanover, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (23 miles from Hanover, MD)
- 2 days ago
- Rockville, MD (23 miles from Hanover, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Representative
- Bowie, MD (12 miles from Hanover, MD)
- 5 days ago
- Bowie, MD (12 miles from Hanover, MD)
- 5 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- White Marsh, MD (22 miles from Hanover, MD)
- 5 days ago
- White Marsh, MD (22 miles from Hanover, MD)
- 5 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 7 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (7 miles from Hanover, MD)
- 7 days ago
- Glen Burnie, MD (7 miles from Hanover, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Customer Service Representative
- Annapolis, MD (15 miles from Hanover, MD)
- 8 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 8 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Associate (Security Guard)
- Laurel, MD (10 miles from Hanover, MD)
- 9 days ago
- Laurel, MD (10 miles from Hanover, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD (10 miles from Hanover, MD)
- 12 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative III
- Baltimore, MD (10 miles from Hanover, MD)
- 13 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 13 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
- Columbia, MD (8 miles from Hanover, MD)
- 14 days ago
- Columbia, MD (8 miles from Hanover, MD)
- 14 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Annapolis, MD (15 miles from Hanover, MD)
- 14 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 14 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Annapolis, MD (15 miles from Hanover, MD)
- 15 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Glen Burnie, MD (7 miles from Hanover, MD)
- 16 days ago
- Glen Burnie, MD (7 miles from Hanover, MD)
- 16 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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