Customer Service Jobs in Grasonville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Annapolis, MD (18 miles from Grasonville, MD)
- 9 hours ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 9 hours ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Annapolis, MD (18 miles from Grasonville, MD)
- 20 hours ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 20 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Annapolis, MD (18 miles from Grasonville, MD)
- 1 day ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkInsurance Customer Service Representative
- Annapolis, MD (18 miles from Grasonville, MD)
- 2 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 2 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative 12:30pm-9pm EST
- Annapolis, MD (18 miles from Grasonville, MD)
- 3 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Customer Service Associate
- Annapolis, MD (18 miles from Grasonville, MD)
- 30+ days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2100 Generals Hwy, Annapolis, MD...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Grasonville, MD
Moving to Grasonville, MD? Find some basic demographic data about Grasonville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grasonville, MD
Highest Education Level
Customer Services in Grasonville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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