Customer Service Jobs in Grasonville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Representative (remote)
- Annapolis, MD (18 miles from Grasonville, MD)
- 14 hours ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 14 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Annapolis, MD (18 miles from Grasonville, MD)
- 2 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 2 days ago
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD (18 miles from Grasonville, MD)
- 11 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 11 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Omnicare
- Annapolis, MD (18 miles from Grasonville, MD)
- 13 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 13 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
- Pasadena, MD (20 miles from Grasonville, MD)
- 16 days ago
- Pasadena, MD (20 miles from Grasonville, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (18 miles from Grasonville, MD)
- 16 days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Easton, MD (13 miles from Grasonville, MD)
- 60+ days ago
- Easton, MD (13 miles from Grasonville, MD)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Annapolis, MD (18 miles from Grasonville, MD)
- 45+ days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2100 Generals Hwy, Annapolis, MD...
Customer Service Representative
- Annapolis, MD (18 miles from Grasonville, MD)
- 45+ days ago
- Annapolis, MD (18 miles from Grasonville, MD)
- 45+ days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Easton, MD (13 miles from Grasonville, MD)
- 90+ days ago
- Easton, MD (13 miles from Grasonville, MD)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Grasonville, MD
Moving to Grasonville, MD? Find some basic demographic data about Grasonville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grasonville, MD
Highest Education Level
Customer Services in Grasonville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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