Customer Service Jobs in Fort Meade, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 44 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 3 hours ago
  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 3 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Part Time Flexible Customer Service Associate

  • Alexandria, VA (24 miles from Fort Meade, MD)
  • 19 hours ago
  • Alexandria, VA (24 miles from Fort Meade, MD)
  • 19 hours ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Representative, Life Contact Center

  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 1 day ago
  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Glen Burnie, MD (12 miles from Fort Meade, MD)
  • 1 day ago
  • Glen Burnie, MD (12 miles from Fort Meade, MD)
  • 1 day ago

Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Customer Service Representative

  • Capitol Heights, MD (8 miles from Fort Meade, MD)
  • 1 day ago
  • Capitol Heights, MD (8 miles from Fort Meade, MD)
  • 1 day ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Insurance Customer Service Representative

  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 1 day ago
  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 1 day ago

Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....

Customer Service Representative, Member Svc Call Center

  • Fulton, MD (10 miles from Fort Meade, MD)
  • 2 days ago
  • Fulton, MD (10 miles from Fort Meade, MD)
  • 2 days ago

Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 3 days ago
  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Bilingual Customer Service Representative - Honda of Greenbelt Collision

  • Greenbelt, MD (7 miles from Fort Meade, MD)
  • 3 days ago
  • Greenbelt, MD (7 miles from Fort Meade, MD)
  • 3 days ago

Overview Honda of Greenbelt Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...

Customer Service Representative (Seasonal)

  • Oxon Hill, MD (22 miles from Fort Meade, MD)
  • 3 days ago
  • Oxon Hill, MD (22 miles from Fort Meade, MD)
  • 3 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Oxon Hill, MD (22 miles from Fort Meade, MD)
  • 4 days ago
  • Oxon Hill, MD (22 miles from Fort Meade, MD)
  • 4 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative II

  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 4 days ago
  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 4 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Retail Customer Service Representative/Cashier

  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 5 days ago
  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 5 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Medical Customer Service Rep

  • Rockville, MD (20 miles from Fort Meade, MD)
  • 5 days ago
  • Rockville, MD (20 miles from Fort Meade, MD)
  • 5 days ago

Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....

Customer Service Associate

  • Arlington, VA (22 miles from Fort Meade, MD)
  • 7 days ago
  • Arlington, VA (22 miles from Fort Meade, MD)
  • 7 days ago

Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Demographic Data for Fort Meade, MD

Moving to Fort Meade, MD? Find some basic demographic data about Fort Meade, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fort Meade, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Meade, MD offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Meade, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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