Customer Service Jobs in Essex, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Loss Prevention Customer Service Associate

  • Baltimore, MD (10 miles from Essex, MD)
  • 3 days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

PT Front End Customer Service Associate HOMEGOODS

  • Annapolis, MD (21 miles from Essex, MD)
  • 3 days ago
  • Annapolis, MD (21 miles from Essex, MD)
  • 3 days ago

Finally, this candidate must be able to deliver excellent customer service to all our customers....

Loss Prevention Customer Service Associate

  • Randallstown, MD (20 miles from Essex, MD)
  • 7 days ago
  • Randallstown, MD (20 miles from Essex, MD)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • Baltimore, MD (10 miles from Essex, MD)
  • 22 days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 22 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Baltimore, MD (10 miles from Essex, MD)
  • 28 days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 28 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Retail Customer Service Associate

  • Baltimore, MD (10 miles from Essex, MD)
  • 30+ days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Medical Equipment Customer Service Representative

  • Glen Burnie, MD (11 miles from Essex, MD)
  • 30+ days ago
  • Glen Burnie, MD (11 miles from Essex, MD)
  • 30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Healthcare Billing Customer Service Representative

  • Owings Mills, MD (21 miles from Essex, MD)
  • 30+ days ago
  • Owings Mills, MD (21 miles from Essex, MD)
  • 30+ days ago

We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....

Customer Service Representative

  • Baltimore, MD (10 miles from Essex, MD)
  • 60+ days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 60+ days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Part Time - Outlet Customer Service Associate - Flexible

  • Baltimore, MD (10 miles from Essex, MD)
  • 60+ days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 60+ days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Associate, Electronics

  • Baltimore, MD (10 miles from Essex, MD)
  • 90+ days ago
  • Baltimore, MD (10 miles from Essex, MD)
  • 90+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Annapolis Junction, MD (22 miles from Essex, MD)
  • 90+ days ago
  • Annapolis Junction, MD (22 miles from Essex, MD)
  • 90+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Associate, Business Insurance

  • Hunt Valley, MD (18 miles from Essex, MD)
  • 90+ days ago
  • Hunt Valley, MD (18 miles from Essex, MD)
  • 90+ days ago

are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....

Customer Service Associate

  • Abingdon, MD (14 miles from Essex, MD)
  • 90+ days ago
  • Abingdon, MD (14 miles from Essex, MD)
  • 90+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Essex, MD

Moving to Essex, MD? Find some basic demographic data about Essex, MD below.


Local
National
43,381
644
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Essex, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Essex, MD offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Essex, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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