Customer Service Jobs in Ellicott City, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 3 days ago
- Gaithersburg, MD (22 miles from Ellicott City, MD)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Customer Service Representative. Member Services Call Center
- Fulton, MD (10 miles from Ellicott City, MD)
- 6 days ago
- Fulton, MD (10 miles from Ellicott City, MD)
- 6 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote WorkCustomer Service Representative
- Sparks, MD (20 miles from Ellicott City, MD)
- 6 days ago
- Sparks, MD (20 miles from Ellicott City, MD)
- 6 days ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Medical Equipment Customer Service Representative
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 8 days ago
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
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Customer Service Representative - Patient Registration
- Baltimore, MD (9 miles from Ellicott City, MD)
- 9 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - PT
- Hanover, MD (7 miles from Ellicott City, MD)
- 12 days ago
- Hanover, MD (7 miles from Ellicott City, MD)
- 12 days ago
service....
Customer Service Representative
- White Marsh, MD (22 miles from Ellicott City, MD)
- 14 days ago
- White Marsh, MD (22 miles from Ellicott City, MD)
- 14 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland.Job Summary: Under the direction of the Customer Service...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (11 miles from Ellicott City, MD)
- 16 days ago
- Owings Mills, MD (11 miles from Ellicott City, MD)
- 16 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 16 days ago
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (12 miles from Ellicott City, MD)
- 19 days ago
- Laurel, MD (12 miles from Ellicott City, MD)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD (9 miles from Ellicott City, MD)
- 21 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 21 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 25 days ago
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 25 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative
- Capitol Heights, MD (19 miles from Ellicott City, MD)
- 25 days ago
- Capitol Heights, MD (19 miles from Ellicott City, MD)
- 25 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Insurance Customer Service Representative
- Annapolis, MD (23 miles from Ellicott City, MD)
- 26 days ago
- Annapolis, MD (23 miles from Ellicott City, MD)
- 26 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative II
- Baltimore, MD (9 miles from Ellicott City, MD)
- 29 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 29 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Demographic Data for Ellicott City, MD
Moving to Ellicott City, MD? Find some basic demographic data about Ellicott City, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ellicott City, MD
Highest Education Level
Customer Services in Ellicott City, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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