Customer Service Jobs in Elkridge, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 29 Jobs

Full Time - Outlet Customer Service Associate - Day

Baltimore, MD (9 miles from Elkridge, MD)
14 hours ago

Baltimore, MD (9 miles from Elkridge, MD)
14 hours ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Part Time - Outlet Customer Service Associate - Flexible

Baltimore, MD (9 miles from Elkridge, MD)
1 day ago

Baltimore, MD (9 miles from Elkridge, MD)
1 day ago

Loss prevention Customer Service Associate

Pasadena, MD (13 miles from Elkridge, MD)
5 days ago

Pasadena, MD (13 miles from Elkridge, MD)
5 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Customer Service Representative/Cashier

Baltimore, MD (9 miles from Elkridge, MD)
5 days ago

Baltimore, MD (9 miles from Elkridge, MD)
5 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative - Medical Call Center

Annapolis, MD (17 miles from Elkridge, MD)
6 days ago

Annapolis, MD (17 miles from Elkridge, MD)
6 days ago

As the Patient Service Representative - Medical Call Center If you're ready to explore the next step in your career: You'll enjoy Career Opportunities - Tons of growth opportunities for your...

Retail Customer Service Associate

Baltimore, MD (9 miles from Elkridge, MD)
9 days ago

Baltimore, MD (9 miles from Elkridge, MD)
9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Retail Customer Service Associate

Lutherville Timonium, MD (17 miles from Elkridge, MD)
9 days ago

Lutherville Timonium, MD (17 miles from Elkridge, MD)
9 days ago

Customer Service Representative BWI

Hanover, MD (2 miles from Elkridge, MD)
11 days ago

Hanover, MD (2 miles from Elkridge, MD)
11 days ago

service skills....

Customer Service Associate, Electronics

Baltimore, MD (9 miles from Elkridge, MD)
14 days ago

Baltimore, MD (9 miles from Elkridge, MD)
14 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retatil Loss Prevention Customer Service Associate II

Nottingham, MD (19 miles from Elkridge, MD)
16 days ago

Nottingham, MD (19 miles from Elkridge, MD)
16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

Annapolis Junction, MD (5 miles from Elkridge, MD)
16 days ago

Annapolis Junction, MD (5 miles from Elkridge, MD)
16 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Representative, Customer Service - Insurance Verification

Annapolis, MD (17 miles from Elkridge, MD)
16 days ago

Annapolis, MD (17 miles from Elkridge, MD)
16 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Customer Service Representative

Gaithersburg, MD (23 miles from Elkridge, MD)
16 days ago

Gaithersburg, MD (23 miles from Elkridge, MD)
16 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

Baltimore, MD (9 miles from Elkridge, MD)
18 days ago

Baltimore, MD (9 miles from Elkridge, MD)
18 days ago

with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...

Retail Loss Prevention Customer Service Associate II

Cockeysville, MD (20 miles from Elkridge, MD)
22 days ago

Cockeysville, MD (20 miles from Elkridge, MD)
22 days ago

View all 29 jobs

Demographic Data for Elkridge, MD

Moving to Elkridge, MD? Find some basic demographic data about Elkridge, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Elkridge, MD

Local

National

Total Population

35,900

Number of Businesses

897

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Salary for Customer Service Jobs in Elkridge, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elkridge, MD offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Elkridge, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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