Customer Service Jobs in Elkridge, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Customer Service Representative Mid

Baltimore, MD (9 miles from Elkridge, MD)
4 days ago

Baltimore, MD (9 miles from Elkridge, MD)
4 days ago

Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...

Customer Service Representative - The Mall in Columbia

Columbia, MD (7 miles from Elkridge, MD)
4 days ago

Columbia, MD (7 miles from Elkridge, MD)
4 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Medical Customer Service Representative

Annapolis, MD (17 miles from Elkridge, MD)
5 days ago

Annapolis, MD (17 miles from Elkridge, MD)
5 days ago

TekSystems is currently hiring for several Medical Customer Service/Medical Billing Customer Service positions in the Annapolis, MD area!...

Loss Prevention Customer Service Associate II

Landover, MD (20 miles from Elkridge, MD)
6 days ago

Landover, MD (20 miles from Elkridge, MD)
6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

Owings Mills, MD (16 miles from Elkridge, MD)
6 days ago

Owings Mills, MD (16 miles from Elkridge, MD)
6 days ago

Customer Service Representative - Remote Full Time

Baltimore, MD (9 miles from Elkridge, MD)
7 days ago

Baltimore, MD (9 miles from Elkridge, MD)
7 days ago

Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Remote Work

Customer Service Representative

Baltimore, MD (9 miles from Elkridge, MD)
11 days ago

Baltimore, MD (9 miles from Elkridge, MD)
11 days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Customer Service Representative

Baltimore, MD (9 miles from Elkridge, MD)
12 days ago

Baltimore, MD (9 miles from Elkridge, MD)
12 days ago

**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)

Nottingham, MD (19 miles from Elkridge, MD)
12 days ago

Nottingham, MD (19 miles from Elkridge, MD)
12 days ago

Full Time - Outlet Customer Service Associate - Day

Baltimore, MD (9 miles from Elkridge, MD)
15 days ago

Baltimore, MD (9 miles from Elkridge, MD)
15 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Part Time - Outlet Customer Service Associate - Flexible

Baltimore, MD (9 miles from Elkridge, MD)
16 days ago

Baltimore, MD (9 miles from Elkridge, MD)
16 days ago

Retail Customer Service Associate

Baltimore, MD (9 miles from Elkridge, MD)
24 days ago

Baltimore, MD (9 miles from Elkridge, MD)
24 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Retail Customer Service Associate

Gaithersburg, MD (23 miles from Elkridge, MD)
24 days ago

Gaithersburg, MD (23 miles from Elkridge, MD)
24 days ago

Customer Service Representative BWI

Hanover, MD (2 miles from Elkridge, MD)
26 days ago

Hanover, MD (2 miles from Elkridge, MD)
26 days ago

service skills....

Customer Service Associate, Electronics

Baltimore, MD (9 miles from Elkridge, MD)
29 days ago

Baltimore, MD (9 miles from Elkridge, MD)
29 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

View all 30 jobs

Demographic Data for Elkridge, MD

Moving to Elkridge, MD? Find some basic demographic data about Elkridge, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Elkridge, MD

Local

National

Total Population

35,900

Number of Businesses

897

City Size

Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Elkridge, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elkridge, MD offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Elkridge, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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