Customer Service Jobs in Edgewater, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Representative (remote)
- Annapolis, MD (4 miles from Edgewater, MD)
- 11 hours ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 11 hours ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Annapolis, MD (4 miles from Edgewater, MD)
- 2 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 2 days ago
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Corporate Customer Service Representative
- Brandywine, MD (23 miles from Edgewater, MD)
- 8 days ago
- Brandywine, MD (23 miles from Edgewater, MD)
- 8 days ago
If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...
Customer Service Representative
- Langley Park, MD (23 miles from Edgewater, MD)
- 8 days ago
- Langley Park, MD (23 miles from Edgewater, MD)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD (4 miles from Edgewater, MD)
- 11 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 11 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Omnicare
- Annapolis, MD (4 miles from Edgewater, MD)
- 13 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 13 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
- Pasadena, MD (14 miles from Edgewater, MD)
- 16 days ago
- Pasadena, MD (14 miles from Edgewater, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (4 miles from Edgewater, MD)
- 16 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lanham, MD (17 miles from Edgewater, MD)
- 19 days ago
- Lanham, MD (17 miles from Edgewater, MD)
- 19 days ago
service....
Loss Prevention Customer Service Associate
- Laurel, MD (21 miles from Edgewater, MD)
- 28 days ago
- Laurel, MD (21 miles from Edgewater, MD)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (18 miles from Edgewater, MD)
- 28 days ago
- Capitol Heights, MD (18 miles from Edgewater, MD)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hillcrest Heights, MD (22 miles from Edgewater, MD)
- 60+ days ago
- Hillcrest Heights, MD (22 miles from Edgewater, MD)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Customer Service Center
- Bowie, MD (11 miles from Edgewater, MD)
- 90+ days ago
- Bowie, MD (11 miles from Edgewater, MD)
- 90+ days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Associate
- Annapolis, MD (4 miles from Edgewater, MD)
- 45+ days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2100 Generals Hwy, Annapolis, MD...
Customer Service Representative
- Annapolis, MD (4 miles from Edgewater, MD)
- 45+ days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 45+ days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Edgewater, MD
Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edgewater, MD
Highest Education Level
Customer Services in Edgewater, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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