Customer Service Jobs in District Heights, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
- Liberty Mutual Insurance
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...
Remote WorkRemote Gold Customer Service Representative Bilingual Spanish English
- Washington, DC (8 miles from District Heights, MD)
- 22 hours ago
- Washington, DC (8 miles from District Heights, MD)
- 22 hours ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkRemote Customer Service Representative
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Washington, DC (8 miles from District Heights, MD)
- 4 days ago
- Washington, DC (8 miles from District Heights, MD)
- 4 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (21 miles from District Heights, MD)
- 4 days ago
- Rockville, MD (21 miles from District Heights, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (11 miles from District Heights, MD)
- 6 days ago
- Arlington, VA (11 miles from District Heights, MD)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (11 miles from District Heights, MD)
- 7 days ago
- Arlington, VA (11 miles from District Heights, MD)
- 7 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Customer Service Representative
- Bowie, MD (12 miles from District Heights, MD)
- 7 days ago
- Bowie, MD (12 miles from District Heights, MD)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Associate (Security Guard)
- Laurel, MD (16 miles from District Heights, MD)
- 12 days ago
- Laurel, MD (16 miles from District Heights, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Washington, DC (8 miles from District Heights, MD)
- 12 days ago
- Washington, DC (8 miles from District Heights, MD)
- 12 days ago
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Loss Prevention Customer Service Associate II
- Greenbelt, MD (10 miles from District Heights, MD)
- 13 days ago
- Greenbelt, MD (10 miles from District Heights, MD)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Gold Customer Service Representative
- Washington, DC (8 miles from District Heights, MD)
- 14 days ago
- Washington, DC (8 miles from District Heights, MD)
- 14 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (8 miles from District Heights, MD)
- 17 days ago
- Washington, DC (8 miles from District Heights, MD)
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (9 miles from District Heights, MD)
- 18 days ago
- Alexandria, VA (9 miles from District Heights, MD)
- 18 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Demographic Data for District Heights, MD
Moving to District Heights, MD? Find some basic demographic data about District Heights, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in District Heights, MD
Highest Education Level
Customer Services in District Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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