Customer Service Jobs in Cockeysville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 1 day ago
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 1 day ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Insurance Customer Service Representative
- Hanover, MD (22 miles from Cockeysville, MD)
- 2 days ago
- Hanover, MD (22 miles from Cockeysville, MD)
- 2 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Bel Air, MD (16 miles from Cockeysville, MD)
- 3 days ago
- Bel Air, MD (16 miles from Cockeysville, MD)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative II
- Baltimore, MD (13 miles from Cockeysville, MD)
- 4 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 4 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Retail Customer Service Representative/Cashier
- Baltimore, MD (13 miles from Cockeysville, MD)
- 5 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 5 days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative - FT
- Hanover, MD (22 miles from Cockeysville, MD)
- 8 days ago
- Hanover, MD (22 miles from Cockeysville, MD)
- 8 days ago
service....
Customer Service Representative Mid
- Baltimore, MD (13 miles from Cockeysville, MD)
- 14 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 14 days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Retail Loss Prevention Customer Service Associate II
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 16 days ago
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (13 miles from Cockeysville, MD)
- 22 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 22 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (11 miles from Cockeysville, MD)
- 23 days ago
- Nottingham, MD (11 miles from Cockeysville, MD)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (13 miles from Cockeysville, MD)
- 26 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 26 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Part Time - Outlet Customer Service Associate - Flexible
- Baltimore, MD (13 miles from Cockeysville, MD)
- 26 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 26 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Retail Customer Service Associate
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Retail Customer Service Associate
- Lutherville Timonium, MD (4 miles from Cockeysville, MD)
- 30+ days ago
- Lutherville Timonium, MD (4 miles from Cockeysville, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15 Texas Station Ct, Timonium, MD...
Customer Service Associate, Electronics
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 30+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Demographic Data for Cockeysville, MD
Moving to Cockeysville, MD? Find some basic demographic data about Cockeysville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cockeysville, MD
Highest Education Level
Customer Services in Cockeysville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »