Customer Service Jobs in Clarksburg, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Sterling, VA (19 miles from Clarksburg, MD)
- 90+ days ago
- Sterling, VA (19 miles from Clarksburg, MD)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Ashburn, VA (18 miles from Clarksburg, MD)
- 6 days ago
- Ashburn, VA (18 miles from Clarksburg, MD)
- 6 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Representative - The Mall in Columbia
- Columbia, MD (22 miles from Clarksburg, MD)
- 9 days ago
- Columbia, MD (22 miles from Clarksburg, MD)
- 9 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Frederick, MD (13 miles from Clarksburg, MD)
- 9 days ago
- Frederick, MD (13 miles from Clarksburg, MD)
- 9 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
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Customer Service Representative
- Sterling, VA (19 miles from Clarksburg, MD)
- 10 days ago
- Sterling, VA (19 miles from Clarksburg, MD)
- 10 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (20 miles from Clarksburg, MD)
- 10 days ago
- Herndon, VA (20 miles from Clarksburg, MD)
- 10 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Loss Prevention Customer Service Associate II
- Germantown, MD (8 miles from Clarksburg, MD)
- 16 days ago
- Germantown, MD (8 miles from Clarksburg, MD)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Sterling, VA (19 miles from Clarksburg, MD)
- 26 days ago
- Sterling, VA (19 miles from Clarksburg, MD)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Retail Customer Service Associate
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 28 days ago
- Gaithersburg, MD (10 miles from Clarksburg, MD)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
V1BE Mobile Customer Service Representative
- McLean, VA (23 miles from Clarksburg, MD)
- 45+ days ago
- McLean, VA (23 miles from Clarksburg, MD)
- 45+ days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Loss Prevention Customer Service Associate II
- Silver Spring, MD (22 miles from Clarksburg, MD)
- 60+ days ago
- Silver Spring, MD (22 miles from Clarksburg, MD)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Sterling, VA (19 miles from Clarksburg, MD)
- 90+ days ago
- Sterling, VA (19 miles from Clarksburg, MD)
- 90+ days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative (Loan Consultant I)
- Laurel, MD (24 miles from Clarksburg, MD)
- 90+ days ago
- Laurel, MD (24 miles from Clarksburg, MD)
- 90+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Frederick, MD (13 miles from Clarksburg, MD)
- 90+ days ago
- Frederick, MD (13 miles from Clarksburg, MD)
- 90+ days ago
service by promptly and thoroughly responding to the clients’ needs and requests QUALIFICATIONS High School Diploma 1+ years of commercial lines account management Property & Casualty License Required...
Demographic Data for Clarksburg, MD
Moving to Clarksburg, MD? Find some basic demographic data about Clarksburg, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Clarksburg, MD
Highest Education Level
Customer Services in Clarksburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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