Customer Service Jobs in Burtonsville, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative
- Arlington, VA (17 miles from Burtonsville, MD)
- 1 day ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 1 day ago
& Casualty License REQUIRED....
Customer Service Representative. Member Services Call Center
- Fulton, MD (3 miles from Burtonsville, MD)
- 2 days ago
- Fulton, MD (3 miles from Burtonsville, MD)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote Work- Germantown, MD (19 miles from Burtonsville, MD)
- 2 days ago
- Germantown, MD (19 miles from Burtonsville, MD)
- 2 days ago
Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
Remote Gold Customer Service Representative Bilingual Spanish English
- Washington, DC (15 miles from Burtonsville, MD)
- 3 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 3 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkMedical Equipment Customer Service Representative
- Glen Burnie, MD (19 miles from Burtonsville, MD)
- 4 days ago
- Glen Burnie, MD (19 miles from Burtonsville, MD)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Remote Customer Service Representative
- Arlington, VA (17 miles from Burtonsville, MD)
- 4 days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (17 miles from Burtonsville, MD)
- 4 days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Patient Registration
- Baltimore, MD (20 miles from Burtonsville, MD)
- 5 days ago
- Baltimore, MD (20 miles from Burtonsville, MD)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Washington, DC (15 miles from Burtonsville, MD)
- 7 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 7 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (12 miles from Burtonsville, MD)
- 7 days ago
- Rockville, MD (12 miles from Burtonsville, MD)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - FT
- Hanover, MD (11 miles from Burtonsville, MD)
- 7 days ago
- Hanover, MD (11 miles from Burtonsville, MD)
- 7 days ago
service....
Customer Service Representative - PT
- Hanover, MD (11 miles from Burtonsville, MD)
- 8 days ago
- Hanover, MD (11 miles from Burtonsville, MD)
- 8 days ago
service....
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (17 miles from Burtonsville, MD)
- 9 days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (17 miles from Burtonsville, MD)
- 10 days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 10 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Healthcare Billing Customer Service Representative
- Owings Mills, MD (23 miles from Burtonsville, MD)
- 12 days ago
- Owings Mills, MD (23 miles from Burtonsville, MD)
- 12 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Demographic Data for Burtonsville, MD
Moving to Burtonsville, MD? Find some basic demographic data about Burtonsville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burtonsville, MD
Highest Education Level
Customer Services in Burtonsville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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