Customer Service Jobs in Bowie, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Part Time Customer Service Representative (remote)

  • Annapolis, MD (10 miles from Bowie, MD)
  • 1 hour ago
  • Annapolis, MD (10 miles from Bowie, MD)
  • 1 hour ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate

  • Arlington, VA (20 miles from Bowie, MD)
  • 19 hours ago
  • Arlington, VA (20 miles from Bowie, MD)
  • 19 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Fulton, MD (15 miles from Bowie, MD)
  • 1 day ago
  • Fulton, MD (15 miles from Bowie, MD)
  • 1 day ago

Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...

Remote Work

Customer Service Representative

  • Annapolis, MD (10 miles from Bowie, MD)
  • 2 days ago
  • Annapolis, MD (10 miles from Bowie, MD)
  • 2 days ago

Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...

Bilingual Spanish Call Center Customer Service Representative

  • Washington, DC (17 miles from Bowie, MD)
  • 3 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 3 days ago

**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...

Customer Service Representative, Member Svc Call Center

  • Fulton, MD (15 miles from Bowie, MD)
  • 4 days ago
  • Fulton, MD (15 miles from Bowie, MD)
  • 4 days ago

CUSTOMER SERVICE REPRESENTATIVE, MEMBER SVC CALL CENTER IN Fulton, MD, USA!...

Remote Work

Associate Gold Customer Service Representative

  • Washington, DC (17 miles from Bowie, MD)
  • 5 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 5 days ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Customer Service Associate

  • Alexandria, VA (21 miles from Bowie, MD)
  • 6 days ago
  • Alexandria, VA (21 miles from Bowie, MD)
  • 6 days ago

Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....

Customer Service Representative

  • Alexandria, VA (21 miles from Bowie, MD)
  • 6 days ago
  • Alexandria, VA (21 miles from Bowie, MD)
  • 6 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Corporate Customer Service Representative

  • Brandywine, MD (23 miles from Bowie, MD)
  • 8 days ago
  • Brandywine, MD (23 miles from Bowie, MD)
  • 8 days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Retail Loss Prevention Customer Service Associate II

  • Annapolis, MD (10 miles from Bowie, MD)
  • 11 days ago
  • Annapolis, MD (10 miles from Bowie, MD)
  • 11 days ago

service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Rockville, MD (23 miles from Bowie, MD)
  • 13 days ago
  • Rockville, MD (23 miles from Bowie, MD)
  • 13 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Representative, Omnicare

  • Annapolis, MD (10 miles from Bowie, MD)
  • 13 days ago
  • Annapolis, MD (10 miles from Bowie, MD)
  • 13 days ago

Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....

Customer Service Representative - Patient Registration

  • Baltimore, MD (21 miles from Bowie, MD)
  • 14 days ago
  • Baltimore, MD (21 miles from Bowie, MD)
  • 14 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Oxon Hill, MD (19 miles from Bowie, MD)
  • 15 days ago
  • Oxon Hill, MD (19 miles from Bowie, MD)
  • 15 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Demographic Data for Bowie, MD

Moving to Bowie, MD? Find some basic demographic data about Bowie, MD below.


Local
National
105,550
1,773
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Bowie, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bowie, MD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bowie, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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