Customer Service Jobs in Baltimore, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Laurel, MD (19 miles from Baltimore, MD)
- 4 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 4 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retatil Loss Prevention Customer Service Associate II
- Bowie, MD (21 miles from Baltimore, MD)
- 8 days ago
- Bowie, MD (21 miles from Baltimore, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Business Insurance
- Hunt Valley, MD (13 miles from Baltimore, MD)
- 11 days ago
- Hunt Valley, MD (13 miles from Baltimore, MD)
- 11 days ago
Property & Casualty license (or ability to obtain within 90 days) At least 1 year of Commercial Insurance experience Two (2) years Customer Service experience Legal work authorization to work in the...
PT Front End Customer Service Associate HOMEGOODS PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (21 miles from Baltimore, MD)
- 15 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 15 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
PT Front End Customer Service Associate HOMEGOODS
- Annapolis, MD (21 miles from Baltimore, MD)
- 19 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 19 days ago
Finally, this candidate must be able to deliver excellent customer service to all our customers....
Loss Prevention Customer Service Associate
- Catonsville, MD (6 miles from Baltimore, MD)
- 23 days ago
- Catonsville, MD (6 miles from Baltimore, MD)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Medical Equipment Customer Service Representative
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 45+ days ago
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (13 miles from Baltimore, MD)
- 60+ days ago
- Owings Mills, MD (13 miles from Baltimore, MD)
- 60+ days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Associate, Business Insurance
- Hunt Valley, MD (13 miles from Baltimore, MD)
- 90+ days ago
- Hunt Valley, MD (13 miles from Baltimore, MD)
- 90+ days ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
- Towson, MD (8 miles from Baltimore, MD)
- 90+ days ago
- Towson, MD (8 miles from Baltimore, MD)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baltimore, MD
Highest Education Level
Customer Services in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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