Customer Service Jobs in Annapolis, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative, Member Service Call Center
- Fulton, MD (23 miles from Annapolis, MD)
- 23 hours ago
- Fulton, MD (23 miles from Annapolis, MD)
- 23 hours ago
Work Model: Fully Remote (Must reside near Fulton, MD) Required Education: High School Diploma or equivalent Required Qualifications: Minimum two (2) years of call center or customer service experience...
Remote WorkCustomer Service Representative **Sr....
Remote WorkCustomer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Customer Service Associate
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Customer Service Representative. Member Services Call Center
- Fulton, MD (23 miles from Annapolis, MD)
- 12 days ago
- Fulton, MD (23 miles from Annapolis, MD)
- 12 days ago
Work Model: Fully remote but local to Fulton, MD Required Education: High School Diploma or equivalent Required Qualifications: Minimum two (2) years of call center or customer service experience required...
Remote WorkMedical Equipment Customer Service Representative
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 13 days ago
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - PT
- Hanover, MD (15 miles from Annapolis, MD)
- 17 days ago
- Hanover, MD (15 miles from Annapolis, MD)
- 17 days ago
service....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 22 days ago
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (19 miles from Annapolis, MD)
- 24 days ago
- Laurel, MD (19 miles from Annapolis, MD)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration II
- Baltimore, MD (21 miles from Annapolis, MD)
- 27 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 27 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative II
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 30+ days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 30+ days ago
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 30+ days ago
Provide information to Delivery, Sales Managers and Customer Service to help ensure the accuracy of Daycon Products' stocking positions....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (19 miles from Annapolis, MD)
- 30+ days ago
- Riverdale Park, MD (19 miles from Annapolis, MD)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative Mid
- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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