Customer Service Jobs in Abingdon, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative Mid

Baltimore, MD (21 miles from Abingdon, MD)
2 days ago

Baltimore, MD (21 miles from Abingdon, MD)
2 days ago

Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Now!...

Customer Service Representative - Remote Full Time

Baltimore, MD (21 miles from Abingdon, MD)
5 days ago

Baltimore, MD (21 miles from Abingdon, MD)
5 days ago

Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Remote Work

Customer Service Representative

Baltimore, MD (21 miles from Abingdon, MD)
10 days ago

Baltimore, MD (21 miles from Abingdon, MD)
10 days ago

Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....

Customer Service Representative

Baltimore, MD (21 miles from Abingdon, MD)
10 days ago

Baltimore, MD (21 miles from Abingdon, MD)
10 days ago

**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)

Nottingham, MD (12 miles from Abingdon, MD)
11 days ago

Nottingham, MD (12 miles from Abingdon, MD)
11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Full Time - Outlet Customer Service Associate - Day

Baltimore, MD (21 miles from Abingdon, MD)
14 days ago

Baltimore, MD (21 miles from Abingdon, MD)
14 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Part Time - Outlet Customer Service Associate - Flexible

Baltimore, MD (21 miles from Abingdon, MD)
14 days ago

Baltimore, MD (21 miles from Abingdon, MD)
14 days ago

Retail Customer Service Associate

Baltimore, MD (21 miles from Abingdon, MD)
22 days ago

Baltimore, MD (21 miles from Abingdon, MD)
22 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Retail Customer Service Associate

Lutherville Timonium, MD (18 miles from Abingdon, MD)
22 days ago

Lutherville Timonium, MD (18 miles from Abingdon, MD)
22 days ago

Customer Service Associate, Electronics

Baltimore, MD (21 miles from Abingdon, MD)
27 days ago

Baltimore, MD (21 miles from Abingdon, MD)
27 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retatil Loss Prevention Customer Service Associate II

Nottingham, MD (12 miles from Abingdon, MD)
29 days ago

Nottingham, MD (12 miles from Abingdon, MD)
29 days ago

Customer Service Representative

Baltimore, MD (21 miles from Abingdon, MD)
30+ days ago

Baltimore, MD (21 miles from Abingdon, MD)
30+ days ago

with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...

Retail Loss Prevention Customer Service Associate II

Cockeysville, MD (20 miles from Abingdon, MD)
30+ days ago

Cockeysville, MD (20 miles from Abingdon, MD)
30+ days ago

Customer Service Representative - Patient Registration

Baltimore, MD (21 miles from Abingdon, MD)
45+ days ago

Baltimore, MD (21 miles from Abingdon, MD)
45+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate, Business Insurance

Hunt Valley, MD (20 miles from Abingdon, MD)
45+ days ago

Hunt Valley, MD (20 miles from Abingdon, MD)
45+ days ago

are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....

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Demographic Data for Abingdon, MD

Moving to Abingdon, MD? Find some basic demographic data about Abingdon, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Abingdon, MD

Local

National

Total Population

31,835

Number of Businesses

446

City Size

Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Abingdon, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Abingdon, MD offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Abingdon, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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