Customer Service Jobs in Trenton, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Bangor, ME (24 miles from Trenton, ME)
- 2 days ago
- Bangor, ME (24 miles from Trenton, ME)
- 2 days ago
service....
Customer Service Representative - FT
- Bangor, ME (24 miles from Trenton, ME)
- 9 days ago
- Bangor, ME (24 miles from Trenton, ME)
- 9 days ago
service....
Customer Service Representative - Remote in Brewer, ME
- Brewer, ME (18 miles from Trenton, ME)
- 16 days ago
- Brewer, ME (18 miles from Trenton, ME)
- 16 days ago
Provides excellent customer service via first call resolution as frequently as possible....
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
Retail Customer Service Associate
- Bangor, ME (24 miles from Trenton, ME)
- 30+ days ago
- Bangor, ME (24 miles from Trenton, ME)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 47 HASKELL RD, BANGOR, ME 04401-...
Customer Service Representative
- Bangor, ME (24 miles from Trenton, ME)
- 90+ days ago
- Bangor, ME (24 miles from Trenton, ME)
- 90+ days ago
Store 4707012: 489 Broadway, Bangor, Maine 04401 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Trenton, ME
Moving to Trenton, ME? Find some basic demographic data about Trenton, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, ME
Highest Education Level
Customer Services in Trenton, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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