Customer Service Jobs in Maine
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
. + That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...
The Customer Service Specialist may work in either a Food or Facilities operation....
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
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Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Adecco is IMMEDIATELY HIRING an **Onsite Customer Service Representative** for our client in Gray, Maine....
The Customer Service Specialist may work in either a Food or Facilities operation....
Customer Service Representative Job Duties Provide excellent customer service Purchase products and goods/materials that meet company standards Review and approve assigned inventory forecast Assess...
The City of Bangor- Bangor International Airport is seeking a Customer Service Representative!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 47 HASKELL RD, BANGOR, ME 04401-...
The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....
The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maine
Highest Education Level
Customer Services in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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