Customer Service Jobs in Maine
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
Listens and responds to customer service needs with the appropriate level of urgency. 6....
The Supervisor maintains the schedule for all Customer Service Representatives, ensures coverage for all posts, provides training, oversight, and performance management and reviews for Customer Service...
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
CUSTOMER SERVICE REPRESENTATIVE - BANGOR 3.0 3.0 out of 5 stars 21 Telcom Drive, Bangor, ME 04401 JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE - BANGOR LOCATION: BANGOR REPORTS TO: CUSTOMER CONTACT CENTER...
Retail Loss Prevention Customer Service Associate
- Scarborough, ME
- 19 days ago
- Scarborough, ME
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate III - Single Billing Office
- Scarborough, ME
- 20 days ago
- Scarborough, ME
- 20 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Customer Service Representative Integrated Supply
- North Berwick, ME
- 28 days ago
- North Berwick, ME
- 28 days ago
:** Adecco is currently seeking a Storeroom Customer Service Representative for an onsite opportunity in North Berwick, ME....
Medical Equipment Customer Service Representative
- Presque Isle, ME
- 30+ days ago
- Presque Isle, ME
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Adecco is IMMEDIATELY HIRING an **Onsite Customer Service Representative** for our client in Gray, Maine....
Customer Service Representative Job Duties Provide excellent customer service Purchase products and goods/materials that meet company standards Review and approve assigned inventory forecast Assess...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maine
Highest Education Level
Customer Services in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »