Customer Service Jobs in Maine
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Life Contact Center
- Augusta, ME
- 10 hours ago
- Augusta, ME
- 10 hours ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative Integrated Supply
- North Berwick, ME
- 1 day ago
- North Berwick, ME
- 1 day ago
:** Adecco is currently seeking a Storeroom Customer Service Representative for an onsite opportunity in North Berwick, ME....
Medical Equipment Customer Service Representative
- Presque Isle, ME
- 2 days ago
- Presque Isle, ME
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
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The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....
Customer Service Representative - Remote in Brewer, ME
- Brewer, ME
- 14 days ago
- Brewer, ME
- 14 days ago
Provides excellent customer service via first call resolution as frequently as possible....
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Adecco is IMMEDIATELY HIRING an **Onsite Customer Service Representative** for our client in Gray, Maine....
Customer Service Representative Job Duties Provide excellent customer service Purchase products and goods/materials that meet company standards Review and approve assigned inventory forecast Assess...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 47 HASKELL RD, BANGOR, ME 04401-...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maine
Highest Education Level
Customer Services in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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