Customer Service Jobs in Portland, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Loss Prevention Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 26 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 26 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Onsite Customer Service Representative
- Gray, ME (16 miles from Portland, ME)
- 26 days ago
- Gray, ME (16 miles from Portland, ME)
- 26 days ago
Adecco is IMMEDIATELY HIRING an **Onsite Customer Service Representative** for our client in Gray, Maine....
Retail Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 30+ days ago
- Scarborough, ME (6 miles from Portland, ME)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 PAYNE RD, SCARBOROUGH, ME 04074...
Store 4707017: 270 Riverside St, Portland, Maine 04103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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