Customer Service Jobs in Hallowell, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Life Contact Center
- Augusta, ME (7 miles from Hallowell, ME)
- 3 days ago
- Augusta, ME (7 miles from Hallowell, ME)
- 3 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Augusta, ME (7 miles from Hallowell, ME)
- 18 days ago
- Augusta, ME (7 miles from Hallowell, ME)
- 18 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Retail Customer Service Associate
- Augusta, ME (7 miles from Hallowell, ME)
- 30+ days ago
- Augusta, ME (7 miles from Hallowell, ME)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
Customer Service Representative
- Lewiston, ME (21 miles from Hallowell, ME)
- 30+ days ago
- Lewiston, ME (21 miles from Hallowell, ME)
- 30+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Augusta, ME (7 miles from Hallowell, ME)
- 45+ days ago
- Augusta, ME (7 miles from Hallowell, ME)
- 45+ days ago
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Hallowell, ME
Moving to Hallowell, ME? Find some basic demographic data about Hallowell, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hallowell, ME
Highest Education Level
Customer Services in Hallowell, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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