Customer Service Jobs in Cumberland Center, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Supervisor - Customer Service Representatives
- Portland, ME (9 miles from Cumberland Center, ME)
- 22 hours ago
- Portland, ME (9 miles from Cumberland Center, ME)
- 22 hours ago
The Supervisor maintains the schedule for all Customer Service Representatives, ensures coverage for all posts, provides training, oversight, and performance management and reviews for Customer Service...
Retail Loss Prevention Customer Service Associate
- Scarborough, ME (15 miles from Cumberland Center, ME)
- 11 days ago
- Scarborough, ME (15 miles from Cumberland Center, ME)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate III - Single Billing Office
- Scarborough, ME (15 miles from Cumberland Center, ME)
- 12 days ago
- Scarborough, ME (15 miles from Cumberland Center, ME)
- 12 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Showroom Customer Service Representative
- Portland, ME (9 miles from Cumberland Center, ME)
- 30+ days ago
- Portland, ME (9 miles from Cumberland Center, ME)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Onsite Customer Service Representative
- Gray, ME (7 miles from Cumberland Center, ME)
- 30+ days ago
- Gray, ME (7 miles from Cumberland Center, ME)
- 30+ days ago
Adecco is IMMEDIATELY HIRING an **Onsite Customer Service Representative** for our client in Gray, Maine....
Customer Service Representative
- Lewiston, ME (20 miles from Cumberland Center, ME)
- 60+ days ago
- Lewiston, ME (20 miles from Cumberland Center, ME)
- 60+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Portland, ME (9 miles from Cumberland Center, ME)
- 90+ days ago
- Portland, ME (9 miles from Cumberland Center, ME)
- 90+ days ago
Store 4707017: 270 Riverside St, Portland, Maine 04103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cumberland Center, ME
Moving to Cumberland Center, ME? Find some basic demographic data about Cumberland Center, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cumberland Center, ME
Highest Education Level
Customer Services in Cumberland Center, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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