Customer Service Jobs in Westlake, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative
- Iowa, LA (15 miles from Westlake, LA)
- 30+ days ago
- Iowa, LA (15 miles from Westlake, LA)
- 30+ days ago
Position: Customer Service Representative Location: Work At Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and...
Retail Customer Service Associate
- Lake Charles, LA (2 miles from Westlake, LA)
- 30+ days ago
- Lake Charles, LA (2 miles from Westlake, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2025 Sams Way, Lake Charles, LA...
Customer Service Rep(0567) - 2018 Gerstner Memorial Dr
- Lake Charles, LA (2 miles from Westlake, LA)
- 90+ days ago
- Lake Charles, LA (2 miles from Westlake, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Westlake, LA
Moving to Westlake, LA? Find some basic demographic data about Westlake, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, LA
Highest Education Level
Customer Services in Westlake, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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