Customer Service Jobs in Louisiana

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 68 Jobs

Customer Service Representative

  • Baton Rouge, LA
  • 15 days ago
  • Baton Rouge, LA
  • 15 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Rep 2

  • New Orleans, LA
  • 8 hours ago
  • New Orleans, LA
  • 8 hours ago

service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...

Customer Service Representative, Life Contact Center

  • Baton Rouge, LA
  • 9 hours ago
  • Baton Rouge, LA
  • 9 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Shreveport, LA
  • 2 days ago
  • Shreveport, LA
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Slidell, LA
  • 2 days ago
  • Slidell, LA
  • 2 days ago

Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...

Customer Service Representative 12:30pm-9pm EST

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative (Slidell, LA Area)

  • Slidell, LA
  • 4 days ago
  • Slidell, LA
  • 4 days ago

Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...

Customer Service Representative

  • Walker, LA
  • 4 days ago
  • Walker, LA
  • 4 days ago

Schedule: Tuesday - Saturday|8:00am - 4:30pm Position Responsibilities: Reviewing any shorts, miss picks and damages to verify claims by the stores Collect and prepare information for operational...

Customer Service Representative

  • West Monroe, LA
  • 5 days ago
  • West Monroe, LA
  • 5 days ago

Customer Service Representative West Monroe, LA 71291 Posted: 06/04/2025 Job Category: Administrative Job Number: AB27160462 Job Description Sirius Staffing is currently hiring for a Customer Service...

Healthcare Customer Service Representative - Starts 7/07

  • New Orleans, LA
  • 6 days ago
  • New Orleans, LA
  • 6 days ago

Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...

Remote Work

Customer Service Representative

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

Job Description: The Customer Service Representative (CSR) provides support to the branch office, outside sales and service teams in office administration, inside sales and customer service....

Customer Service Representative (Inside Sales)

  • New Iberia, LA
  • 9 days ago
  • New Iberia, LA
  • 9 days ago

Id : 34623, Title : Customer Service Representative (Inside Sales), Category : Customer Service, RequisitionType : NOV Standard, JobGrade : null, RequisitionId : ...160, ExternalPostedStartDate : 2025...

Customer Service Representative

  • Baton Rouge, LA
  • 10 days ago
  • Baton Rouge, LA
  • 10 days ago

Position: Customer Service Representative Location: 10757 N Dual St., Baton Rouge, LA 70814 Department: Customer Service Pay Rate: $15.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based...

Customer Service Representative

  • Pearl River, LA
  • 11 days ago
  • Pearl River, LA
  • 11 days ago

Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....

Customer Service Representative

  • Monroe, LA
  • 11 days ago
  • Monroe, LA
  • 11 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Louisiana offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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