Customer Service Jobs in Louisiana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...
Customer Service Representative, Life Contact Center
- Baton Rouge, LA
- 9 hours ago
- Baton Rouge, LA
- 9 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...
Customer Service Representative 12:30pm-9pm EST
- Baton Rouge, LA
- 2 days ago
- Baton Rouge, LA
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...
Schedule: Tuesday - Saturday|8:00am - 4:30pm Position Responsibilities: Reviewing any shorts, miss picks and damages to verify claims by the stores Collect and prepare information for operational...
Customer Service Representative West Monroe, LA 71291 Posted: 06/04/2025 Job Category: Administrative Job Number: AB27160462 Job Description Sirius Staffing is currently hiring for a Customer Service...
Healthcare Customer Service Representative - Starts 7/07
- New Orleans, LA
- 6 days ago
- New Orleans, LA
- 6 days ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
Remote WorkJob Description: The Customer Service Representative (CSR) provides support to the branch office, outside sales and service teams in office administration, inside sales and customer service....
Id : 34623, Title : Customer Service Representative (Inside Sales), Category : Customer Service, RequisitionType : NOV Standard, JobGrade : null, RequisitionId : ...160, ExternalPostedStartDate : 2025...
Position: Customer Service Representative Location: 10757 N Dual St., Baton Rouge, LA 70814 Department: Customer Service Pay Rate: $15.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based...
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisiana
Highest Education Level
Customer Services in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »