Customer Service Jobs in Louisiana

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 79 Jobs

Customer Service Representatives

  • Bossier City, LA
  • 12 hours ago
  • Bossier City, LA
  • 12 hours ago

Customer Service Representatives Call Center & Customer Service $ 15 / Hour location_on Bossier City, Louisiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Customer Service Representative (Re-Supply)-Insurance Verification

  • Lafayette, LA
  • 3 days ago
  • Lafayette, LA
  • 3 days ago

Sleep Management, LLC dba Viemed Customer Service Representative (Re-Supply)-Insurance Verification Job Category: Sleep Services Requisition Number: CUSTO002606 Full-Time Essential Job Duties and Responsibilities...

Medical Equipment Customer Service Representative

  • Monroe, LA
  • 4 days ago
  • Monroe, LA
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • West Monroe, LA
  • 5 days ago
  • West Monroe, LA
  • 5 days ago

Principles and practices of customer service....

Customer Service Representative

  • La Place, LA
  • 6 days ago
  • La Place, LA
  • 6 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Healthcare Customer Service Representative

  • Iowa, LA
  • 6 days ago
  • Iowa, LA
  • 6 days ago

Position: Customer Service Representative Location: Work At Home Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and...

Customer Service Representative - Connecticut ONLY

  • Iowa, LA
  • 6 days ago
  • Iowa, LA
  • 6 days ago

Position: Customer Service Representative Location: Terms: Full-time Pay: $XX/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...

Remote Customer Service Representative

  • Fort Polk, LA
  • 7 days ago
  • Fort Polk, LA
  • 7 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative, Shuttle Operations

  • Kenner, LA
  • 7 days ago
  • Kenner, LA
  • 7 days ago

Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....

Customer Service Representative

  • Marrero, LA
  • 9 days ago
  • Marrero, LA
  • 9 days ago

The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless...

Retail Customer Service Associate

  • Alexandria, LA
  • 10 days ago
  • Alexandria, LA
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3805 North Blvd, Alexandria, LA...

Retail Customer Service Associate

  • Denham Springs, LA
  • 10 days ago
  • Denham Springs, LA
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...

Loss Prevention Customer Service Associate

  • Lafayette, LA
  • 11 days ago
  • Lafayette, LA
  • 11 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Finance & Billing Customer Service Representative

  • Iowa, LA
  • 13 days ago
  • Iowa, LA
  • 13 days ago

Job Summary As a Finance & Billing Customer Service Representative, you are responsible for direct interaction with customers regarding billing, payments, and financial inquiries related to Henry Schein...

Remote Work

Customer Service Representative

  • Shreveport, LA
  • 14 days ago
  • Shreveport, LA
  • 14 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Louisiana offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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