Customer Service Jobs in Louisiana

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 53 Jobs

Customer Service Representative

  • Metairie, LA
  • 3 days ago
  • Metairie, LA
  • 3 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Commercial Lines Customer Service Representative

  • Lafayette, LA
  • 4 days ago
  • Lafayette, LA
  • 4 days ago

A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...

Part-Time Customer Service Representative - Elmwood

  • Elmwood, LA
  • 5 days ago
  • Elmwood, LA
  • 5 days ago

service experience in a similar role 1+ years of sales experience preferred Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate...

LP Customer Service Associate II

  • Metairie, LA
  • 7 days ago
  • Metairie, LA
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Slidell, LA
  • 8 days ago
  • Slidell, LA
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Associate Customer Service Representative

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Continental Underwriters

  • Covington, LA
  • 10 days ago
  • Covington, LA
  • 10 days ago

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...

Customer Service Representative - Patient Registration II

  • Luling, LA
  • 10 days ago
  • Luling, LA
  • 10 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Baton Rouge, LA
  • 15 days ago
  • Baton Rouge, LA
  • 15 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Baton Rouge, LA
  • 15 days ago
  • Baton Rouge, LA
  • 15 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Ruston, LA
  • 15 days ago
  • Ruston, LA
  • 15 days ago

(Depends on experience and certification) Customer Service Representative daily tasks: Establishing and maintaining customer relationships Managing or assist in managing personal lines accounts Scheduling...

Customer Service Rep 2

  • New Orleans, LA
  • 16 days ago
  • New Orleans, LA
  • 16 days ago

service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...

Customer Service Representative

  • Slidell, LA
  • 18 days ago
  • Slidell, LA
  • 18 days ago

Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...

Customer Service Representative

  • Gretna, LA
  • 20 days ago
  • Gretna, LA
  • 20 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative (Slidell, LA Area)

  • Slidell, LA
  • 20 days ago
  • Slidell, LA
  • 20 days ago

Job Purpose The AkzoNobel Coatings Customer Service Representative (CSR) is an important facet of the AkzoNobel Sales Team and plays an essential role in communication with internal and external customers...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Louisiana offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »