Customer Service Jobs in New Orleans, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Representative & Receptionist
- Belle Chasse, LA (15 miles from New Orleans, LA)
- 3 days ago
- Belle Chasse, LA (15 miles from New Orleans, LA)
- 3 days ago
& receptionist to join our Personal Lines team in our Belle Chasse, LA office....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Gretna, LA (3 miles from New Orleans, LA)
- 18 days ago
- Gretna, LA (3 miles from New Orleans, LA)
- 18 days ago
Your Opportunity Customer Service RepresentativeSpeedy Cash Gretna, LA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Retail Customer Service Associate
- Metairie, LA (5 miles from New Orleans, LA)
- 45+ days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3900 Airline Dr, Metairie, LA 70001...
Customer Service Representative - Continental Underwriters
- New Orleans, LA
- 60+ days ago
- New Orleans, LA
- 60+ days ago
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...
Customer Service Representative
- La Place, LA (24 miles from New Orleans, LA)
- 90+ days ago
- La Place, LA (24 miles from New Orleans, LA)
- 90+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative, Shuttle Operations
- Kenner, LA (10 miles from New Orleans, LA)
- 90+ days ago
- Kenner, LA (10 miles from New Orleans, LA)
- 90+ days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Customer Service Rep(05235) - 1701 Tchoupitoulas St
- New Orleans, LA
- 90+ days ago
- New Orleans, LA
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative
- Harvey, LA (6 miles from New Orleans, LA)
- 90+ days ago
- Harvey, LA (6 miles from New Orleans, LA)
- 90+ days ago
Job Type Full-time Description Retif Oil & Fuel is one of the largest fuel and lubricant distributors in the southeast. We have proudly served our community since 1965, and we look forward to...
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Orleans, LA
Highest Education Level
Customer Services in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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