Customer Service Jobs in New Iberia, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 4 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 4 days ago
for a Customer Service Representative to join their team....
Customer Service Representative (Re-Supply)-Insurance Verification
- Lafayette, LA (24 miles from New Iberia, LA)
- 12 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 12 days ago
Sleep Management, LLC dba Viemed Customer Service Representative (Re-Supply)-Insurance Verification Job Category: Sleep Services Requisition Number: CUSTO002606 Full-Time Essential Job Duties and Responsibilities...
Retail Customer Service Associate
- Lafayette, LA (24 miles from New Iberia, LA)
- 19 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...
Loss Prevention Customer Service Associate
- Lafayette, LA (24 miles from New Iberia, LA)
- 20 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 20 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 29 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 29 days ago
Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...
Customer Service Representative - Spanish Speaking
- Lafayette, LA (24 miles from New Iberia, LA)
- 30+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 30+ days ago
Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Customer Service Representative (Re-Supply)
- Lafayette, LA (24 miles from New Iberia, LA)
- 45+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 45+ days ago
Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative Nights and Weekend
- New Iberia, LA
- 45+ days ago
- New Iberia, LA
- 45+ days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Customer Service Associate - Morning Shift
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representatives
- Lafayette, LA (24 miles from New Iberia, LA)
- 60+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 60+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 60+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 60+ days ago
Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....
Patient Account Customer Service Rep
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 90+ days ago
Responsibilities include, but are not limited to, working directly with patients to provide customer service and collect past due balances....
Customer Service Representative: New Iberia, LA
- New Iberia, LA
- 90+ days ago
- New Iberia, LA
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for New Iberia, LA
Moving to New Iberia, LA? Find some basic demographic data about New Iberia, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Iberia, LA
Highest Education Level
Customer Services in New Iberia, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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