Customer Service Jobs in Lafayette, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative (Inside Sales)

New Iberia, LA (24 miles from Lafayette, LA)
10 days ago

New Iberia, LA (24 miles from Lafayette, LA)
10 days ago

Id : 34623, Title : Customer Service Representative (Inside Sales), Category : Customer Service, RequisitionType : NOV Standard, JobGrade : null, RequisitionId : ...160, ExternalPostedStartDate : 2025...

Customer Service Representative

Lafayette, LA
19 days ago

Lafayette, LA
19 days ago

for a Customer Service Representative to join their team....

Customer Service Representative (Re-Supply)-Insurance Verification

Lafayette, LA
27 days ago

Lafayette, LA
27 days ago

Sleep Management, LLC dba Viemed Customer Service Representative (Re-Supply)-Insurance Verification Job Category: Sleep Services Requisition Number: CUSTO002606 Full-Time Essential Job Duties and Responsibilities...

Retail Customer Service Associate

Lafayette, LA
30+ days ago

Lafayette, LA
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...

Customer Service Representative

Lafayette, LA
30+ days ago

Lafayette, LA
30+ days ago

Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...

Customer Service Representative - Spanish Speaking

Lafayette, LA
45+ days ago

Lafayette, LA
45+ days ago

Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative Nights and Weekend

Lafayette, LA (3 miles from Lafayette, LA)
45+ days ago

Lafayette, LA (3 miles from Lafayette, LA)
45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative (Re-Supply)

Lafayette, LA
60+ days ago

Lafayette, LA
60+ days ago

Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

New Iberia, LA (24 miles from Lafayette, LA)
60+ days ago

New Iberia, LA (24 miles from Lafayette, LA)
60+ days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...

Customer Service Associate - Morning Shift

Lafayette, LA
90+ days ago

Lafayette, LA
90+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

Lafayette, LA
90+ days ago

Lafayette, LA
90+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representatives

Lafayette, LA
90+ days ago

Lafayette, LA
90+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

Lafayette, LA
90+ days ago

Lafayette, LA
90+ days ago

Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....

Patient Account Customer Service Rep

Lafayette, LA
90+ days ago

Lafayette, LA
90+ days ago

Responsibilities include, but are not limited to, working directly with patients to provide customer service and collect past due balances....

Customer Service Representative: New Iberia, LA

New Iberia, LA (24 miles from Lafayette, LA)
90+ days ago

New Iberia, LA (24 miles from Lafayette, LA)
90+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

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Demographic Data for Lafayette, LA

Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.

Median Age

Average Household Income

Home Value vs Household Income in Lafayette, LA

Local

National

Total Population

154,153

Number of Businesses

6,530

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Lafayette, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lafayette, LA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Lafayette, LA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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