Customer Service Jobs in Broussard, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative (Inside Sales)

  • New Iberia, LA (15 miles from Broussard, LA)
  • 10 days ago
  • New Iberia, LA (15 miles from Broussard, LA)
  • 10 days ago

Id : 34623, Title : Customer Service Representative (Inside Sales), Category : Customer Service, RequisitionType : NOV Standard, JobGrade : null, RequisitionId : ...160, ExternalPostedStartDate : 2025...

Customer Service Representative

  • Lafayette, LA (8 miles from Broussard, LA)
  • 19 days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 19 days ago

for a Customer Service Representative to join their team....

Customer Service Representative (Re-Supply)-Insurance Verification

  • Lafayette, LA (8 miles from Broussard, LA)
  • 27 days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 27 days ago

Sleep Management, LLC dba Viemed Customer Service Representative (Re-Supply)-Insurance Verification Job Category: Sleep Services Requisition Number: CUSTO002606 Full-Time Essential Job Duties and Responsibilities...

Retail Customer Service Associate

  • Lafayette, LA (8 miles from Broussard, LA)
  • 30+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...

Customer Service Representative

  • Lafayette, LA (8 miles from Broussard, LA)
  • 30+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 30+ days ago

Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...

Customer Service Representative - Spanish Speaking

  • Lafayette, LA (8 miles from Broussard, LA)
  • 45+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 45+ days ago

Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative Nights and Weekend

  • Lafayette, LA (12 miles from Broussard, LA)
  • 45+ days ago
  • Lafayette, LA (12 miles from Broussard, LA)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative (Re-Supply)

  • Lafayette, LA (8 miles from Broussard, LA)
  • 60+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 60+ days ago

Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

  • New Iberia, LA (15 miles from Broussard, LA)
  • 60+ days ago
  • New Iberia, LA (15 miles from Broussard, LA)
  • 60+ days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...

Customer Service Associate - Morning Shift

  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representatives

  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago

Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....

Patient Account Customer Service Rep

  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago
  • Lafayette, LA (8 miles from Broussard, LA)
  • 90+ days ago

Responsibilities include, but are not limited to, working directly with patients to provide customer service and collect past due balances....

Customer Service Representative: New Iberia, LA

  • New Iberia, LA (15 miles from Broussard, LA)
  • 90+ days ago
  • New Iberia, LA (15 miles from Broussard, LA)
  • 90+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Demographic Data for Broussard, LA

Moving to Broussard, LA? Find some basic demographic data about Broussard, LA below.


Local
National
16,683
875
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Broussard, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Broussard, LA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Broussard, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »