Customer Service Jobs in Branch, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial Lines Customer Service Representative
- Lafayette, LA (20 miles from Branch, LA)
- 8 days ago
- Lafayette, LA (20 miles from Branch, LA)
- 8 days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Customer Service Representative
- Lafayette, LA (20 miles from Branch, LA)
- 30+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 30+ days ago
for a Customer Service Representative to join their team....
Customer Service Representative - Spanish Speaking
- Lafayette, LA (20 miles from Branch, LA)
- 60+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 60+ days ago
Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Customer Service Representative Nights and Weekend
- Lafayette, LA (17 miles from Branch, LA)
- 60+ days ago
- Lafayette, LA (17 miles from Branch, LA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative (Re-Supply)
- Lafayette, LA (20 miles from Branch, LA)
- 60+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 60+ days ago
Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Customer Service Representative
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representatives
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Customer Service Representative
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....
Customer Service Representative
- Opelousas, LA (16 miles from Branch, LA)
- 90+ days ago
- Opelousas, LA (16 miles from Branch, LA)
- 90+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative: Lafayette, LA
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
- Lafayette, LA (20 miles from Branch, LA)
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Lafayette, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Branch, LA
Moving to Branch, LA? Find some basic demographic data about Branch, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Branch, LA
Highest Education Level
Customer Services in Branch, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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